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- Communication [x]
- Information Technology Management and Leadership (237)
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EDUCAUSE Library Items for Communication
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ECAR National Study of Undergraduate Students and Information Technology, 2012 Infographic
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September 17, 2012
ECAR has surveyed undergraduate students annually since 2004 about technology in higher education. In 2012, ECAR collaborated with 195 institutions to collect responses from more than 100,000 stu…
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Is Your IT Organization a Marketing One?
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November 1, 2012
Key Takeaways IT may fear the "M" word, but embracing marketing can help make the IT department more approachable and understanding of its customers' needs. …
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ACTI-CCM Working Group Status Report (1/10/12)
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January 10, 2012
Presentation from the ACTI Communication, Collaboration, and Mobility (ACTI-CCM) Working Group at the ACTI 2012 Member Meeting on January 10, 2012. This presents on the group's main focus…
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The Trust Equation
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November 1, 2012
Stephen J. Laster is Chief Digital Officer, McGraw-Hill Education. He is Editor of the EDUCAUSE Review Viewpoints department for 2012. From 2006 through the summer of 2012, I ha…
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People Matter: Engaging, Developing, and Retaining Great People in Not-So-Great Times
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January 18, 2013
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A session at the Mid-Atlantic Regional Conference
Patrick Lencioni (2007) suggests that managers can "build a culture of job fulfillment," where people feel visible and valued, improving retention and productivity. In a time where chan…
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A Smorgasbord of Staff Development Programs: Helping You Choose which Are Right for Your Organization
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January 16, 2013
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A session at the Mid-Atlantic Regional Conference
We will describe staff development programs and opportunities available for our IT organization as a "smorgasbord" with associated costs and benefits. We will identify the value of each…
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ECAR Study of Undergraduate Students and Information Technology, 2012
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September 17, 2012
Key Findings See the 2012 report for a full list key messages, findings, and supporting data. Blended-learning environments are the norm; students say that these environments best suppor…
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Leading with Stories
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September 5, 2012
Carol Katzman is Vice President for Information Technology, Barnard College at Columbia University. Higher education technology leadership is rewarding, dynamic, and challenging. Du…
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Effective Backseat Driving and Other Essential Soft Skills
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November 9, 2012
Project management requires extensive use of the hard-to-master "soft skills." Learn our trade secret—being a good backseat driver—and the other invaluable soft skills we use as pro…
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ERO Podcast: Cable Green of Creative Commons Talks About Openness
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September 5, 2012
In this podcast, Cable Green talks about Open Access, Open Resources, and Open Policies. Cable Green is director of global learning for Creative Commons. …

















