-
Research
and Publications
Current Issue
March/April 2013
EDUCAUSE ReviewPublications
-
Conferences
and Events
Annual Conference
October 15–18, 2013
Save the date!Events for all Levels and Interests
Whether you're looking for a conference to attend face-to-face to connect with peers, or for an online event for team professional development, see what's upcoming.
-
Career
Development
EDUCAUSE Institute
Leadership/Management Programs
Explore MoreCareer Center
Leadership and Management Programs
EDUCAUSE Institute
Advanced Programs
Project Management
Jump Start Your Career Growth
Explore EDUCAUSE professional development opportunities that match your career aspirations and desired level of time investment through our interactive online guide.
-
Focus Areas
and InitiativesLatest Topics
EDUCAUSE organizes its efforts around three IT Focus Areas
Join These Programs If Your Focus Is
-
Connect
and ContributeFind Others
Get on the Higher Ed IT Map
Employees of EDUCAUSE member institutions and organizations are invited to create individual profiles.
-
About
EDUCAUSE
Subscribe
Filter by Presentations
Filter by Library Taxonomy
- Customer Service [x]
- IT Effectiveness [x]
- Support Services [x]
- Communication (1)
- IT Communications (1)
- Information Technology Management and Leadership (1)
- Service Assessment (1)
EDUCAUSE Library Items for Customer Service
Showing 1 - 1 of 1 Results
-
Making Progress: Measurement, Collaboration, and Communication
-
February 25, 2009
|
A session at the EDUCAUSE Southwest Regional Conference 2009
Technology is vital to support the campus mission and community. With a renewed culture of assessment and continuous improvement and with new executive IT leadership, Baylor has been working in the…
