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Information systems, services and data administration is key to the daily business life of a university. IT infrastructure, applications, leadership, and policies promoting effective, efficient campus-wide operations—with regard to teaching and learning, research, community service, and administration—drive Enterprise work within diverse EDUCAUSE groups and projects, and yield a wealth of examples and analyses to guide progress. Learn More about Enterprise and Infrastructure in the EDUCAUSE community.

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ITSM Governance: Moving Ahead and Staying on the Rails: March 13, 2013 | A session at the NERCOMP Annual Conference
Perhaps the only thing more challenging than starting a service management initiative is keeping it going. After implementing some ITIL processes, how do you maintain momentum, build on successes, …
Building a Shared Database of Products Used at the ACI Schools of Illinois: March 19, 2013 | A session at the Midwest Regional Conference
We all face similar issues and challenges at our schools, and they don't have to be technology-based. From admissions to catalogs, we all apply the same practices and procedures. Wouldn't…
Research Information Data Management: Scholarly Assessment in Transition: February 13, 2013
Research administration is a relatively new area of academia that involves resources from IT, administrators, the library, and researchers. Maintaining data around research-related activities is tr…
Thirteen Ways of Looking at Libraries, Discovery, and the Catalog: Scale, Workflow, Attention: December 10, 2012

Preamble The Catalog as an Identifiable Service There is a renaissance of interest in the catalog and catalog data. Yet it comes at a time when the catalog itself is being reconfigured in w…
Data Custodians, It's 11 p.m.: Do You Know Where Your Confidential Data Is?: March 20, 2013 | A session at the Midwest Regional Conference
Many campuses find that the proliferation and continued storage of confidential data on desktop and laptop computers to be one of their top security risks. In combination with policy and awareness …
Incorporating Data-Driven Decision-Making into Application Design: March 19, 2013 | A session at the Midwest Regional Conference
Using the case of an electronic research administration system implementation, we will share some tips and tricks for incorporating considerations for data-driven decision making into application d…
Faculty Reporting Systems: Expectations vs. Realities: March 19, 2013 | A session at the Midwest Regional Conference
Faculty activity reporting systems are used to collect data regarding academic endeavors for promotion, merit, and reporting purposes. Recent attention on accountability, accreditation, and analyti…
WMU's "Broncoland": Building Video Games for Student Success: March 19, 2013 | A session at the Midwest Regional Conference
Broncoland Game and Broncoland Tour are video games designed to enhance recruiting and student success at Western Michigan University. Designed and built entirely in-house by a team of IT s…
Using BI to Identify Revenue and Resource Reallocation: March 18, 2013 | A session at the Midwest Regional Conference
Like most institutions of higher education, Miami University is facing increasing financial pressures and demands. Miami University has decided to develop a new budget model that will result in the…
Understanding and Managing the Risks of Analytics: March 18, 2013 | A session at the Midwest Regional Conference
This presentation will offer an introduction to the major risk categories faced by a higher education institution considering investments in time, energy, and money in analytics work. Under the rig…

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