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Leaders and managers who work in the higher education IT environment face challenges common to all university leaders: rapidly changing technology, shrinking budgets, policy and legislative changes, globalization, private sector competition, a changing student population, and much more. Successful IT leaders must have the talents, qualities, perspectives, and political skills to support the institution's goals and strategic directions and respond to these business drivers. In addition, they must be aware of trends in the IT field and their implications for higher education. As well as possessing excellent communication and organizational skills, effective IT leaders understand the nature of higher education, the style and context in which decisions are made, and the technology employed.
EDUCAUSE’s wealth of resources for IT leaders and managers focus on the environment in which IT leadership takes place, the planning and organizational skills needed to provide institutional leadership, and the individual characteristics required to develop and sustain a career in IT leadership. We encourage you to explore these pages to find articles, books, conference presentations, effective practices, and relevant communities to support your information needs. EDUCAUSE members contribute much of what you will find here. We invite you to submit your work to further enrich the IT management and leadership area.
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Library Items on this Topic
EDUCAUSE Library Items for Information Technology Management and Leadership
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Successful Campus-Wide Software Implementation Using Change Management Theory
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January 12, 2011
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A session at the Mid-Atlantic Regional Conference 2011
Identifying a foundational problem with information flow and management concerning student success data, Paul Smith's College purchased a technological solution to automate information handlin…
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Increase Online Student Engagement Through Online Human Touch and an Online First-Year Experience
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January 13, 2011
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A session at the Mid-Atlantic Regional Conference 2011
The long-term sustainability of online programs is highly dependent on student engagement and retention. With increasing numbers of nontraditional students returning to higher education through onl…
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The Academic Planner, a Tool for Planning Successful Academic Careers
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January 13, 2011
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A session at the Mid-Atlantic Regional Conference 2011
Students' satisfaction with their academic environment is in part related to ease of access to information and an ability to communicate with those involved in their academic decision making. …
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Incorporating Online Human Touch: Instruction and Programming to Increase Online Student Engagement and Retention
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January 8, 2009
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A session at the EDUCAUSE Mid-Atlantic Regional Conference 2009
The long-term sustainability of online education programs is highly dependent on student enrollment and retention. Therefore, administrators need to identify strategies and models that engage, conn…
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Zimbra and University of Wisconsin-Milwaukee - One Collaboration Platform for All: How an Integrated E-Mail and Calendaring Solution Can Help Bolster Student Retention
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March 18, 2008
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A session at the EDUCAUSE Midwest Regional Conference 2008
The University of Wisconsin and Zimbra will discuss how they have led an effort at UWM to deploy high-quality enterprise collaboration tools and allow for the retirement of pockets of diverse, unco…
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Enhancing Retention: A Tool for Communication Between Faculty and Advisors
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March 12, 2008
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A session at the NERCOMP Annual Conference 2008
This presentation will demonstrate Northeastern University's new online CRM application to increase student retention through communication between faculty and advisors. This tool allows facul…
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Managing Student Relationships (CRM) to Drive Retention
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January 1, 2004
DePaul University has developed insight into the benefits of customer relationship management (CRM) through the fastest and only implementation of PeopleSoft's CRM suite (online marketing and …
