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Leaders and managers who work in the higher education IT environment face challenges common to all university leaders: rapidly changing technology, shrinking budgets, policy and legislative changes, globalization, private sector competition, a changing student population, and much more. Successful IT leaders must have the talents, qualities, perspectives, and political skills to support the institution's goals and strategic directions and respond to these business drivers. In addition, they must be aware of trends in the IT field and their implications for higher education. As well as possessing excellent communication and organizational skills, effective IT leaders understand the nature of higher education, the style and context in which decisions are made, and the technology employed.
EDUCAUSE’s wealth of resources for IT leaders and managers focus on the environment in which IT leadership takes place, the planning and organizational skills needed to provide institutional leadership, and the individual characteristics required to develop and sustain a career in IT leadership. We encourage you to explore these pages to find articles, books, conference presentations, effective practices, and relevant communities to support your information needs. EDUCAUSE members contribute much of what you will find here. We invite you to submit your work to further enrich the IT management and leadership area.
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Library Items on this Topic
EDUCAUSE Library Items for Information Technology Management and Leadership
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7 Things You Should Know About Group Texting
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December 12, 2012
Group texting is an easy means of sending one brief missive to many people by means of cell phone text messaging . Instructors create a group, or “cell,” for each class or learning tea…
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The Mobile Difference
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March 25, 2009
Some 39% of Americans have positive and improving attitudes about their mobile communication devices, which in turn draws them further into engagement with digital resources – on both wireless …
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Spreading the Word: Messaging and Communications in Higher Education Roadmap
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March 31, 2009
This ECAR roadmap synthesizes the important issues and recommended actions drawn from the 2009 ECAR research study, Spreading the Word: Messaging and Communications in Higher Education Roadmap, b…
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Spreading the Word: Messaging and Communications in Higher Education - Key Findings
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March 31, 2009
This document presents the key findings from the 2009 ECAR study, Spreading the Word: Messaging and Communications in Higher Education, by Mark C. Sheehan, with Judith A. Pirani. The study presen…
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Spreading the Word: Messaging and Communications in Higher Education
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March 31, 2009
Abstract This 2009 ECAR research study is a comprehensive analysis of how colleges and universities plan, organize, deploy, and support messaging and communication technologies. It provides …
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Avaya Inc., An EDUCAUSE Bronze Partner - Intelligent Communications Enable the "Student for Life"
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October 25, 2007
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A session at the EDUCAUSE 2007 Annual Conference
Communications technology can help differentiate your campus not only in serving current students but also in creating a sense of life-long community so that generation after generation of families…
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Text Messaging to Improve Social Presence in Online Learning
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July 30, 2007
Text Messaging to Improve Social Presence in Online Learning A pilot study of text messaging explored its usefulness in enhancing social presence and communication in online courses By J.…
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Always Connected, But Hard to Reach
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January 1, 2007
Viewpoint Always Connected, But Hard to Reach Despite students' connected lifestyle, colleges and universities often fail to reach them with timely and relevant information By Raj…
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Mobility and Higher Education: Not Just the Next Big Thing
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October 23, 2006
This research bulletin describes the University of Cincinnati strategy for addressing a fundamental shift in communication technologies in higher education, and for meeting—or exceeding—commu…

















