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Leaders and managers who work in the higher education IT environment face challenges common to all university leaders: rapidly changing technology, shrinking budgets, policy and legislative changes, globalization, private sector competition, a changing student population, and much more. Successful IT leaders must have the talents, qualities, perspectives, and political skills to support the institution's goals and strategic directions and respond to these business drivers. In addition, they must be aware of trends in the IT field and their implications for higher education. As well as possessing excellent communication and organizational skills, effective IT leaders understand the nature of higher education, the style and context in which decisions are made, and the technology employed.
EDUCAUSE’s wealth of resources for IT leaders and managers focus on the environment in which IT leadership takes place, the planning and organizational skills needed to provide institutional leadership, and the individual characteristics required to develop and sustain a career in IT leadership. We encourage you to explore these pages to find articles, books, conference presentations, effective practices, and relevant communities to support your information needs. EDUCAUSE members contribute much of what you will find here. We invite you to submit your work to further enrich the IT management and leadership area.
Successful Leaders and IT Careers: The EDUCAUSE 2015 Award Winners (EDUCAUSE Review November/December 2015)
- Embracing Differentiation and Reclaiming Audacity: An Interview with James Hilton. The multivariant pressure on higher education going forward—over the next five years and beyond—is going to be to get better at telling a story that embraces differentiation.
- On Becoming a Leader: Building Relationships and Creating Communities. The function of a leader is to lead and guide people who will follow with the same values. An effective leader thus must be able to build relationships and create communities.
- The Next-Gen IT Leader. Next-gen IT leaders will need to be purposeful about engaging various segments of their campus communities to build trust, form relationships, and engage in true collaboration.
Today's Higher Education IT Workforce, ECAR Study, January 2014. This ECAR research incorporates results from a comprehensive survey on more than 2,000 IT professionals as well as focus groups to provide a description of the current state of today’s IT workforce, how it has changed in the past three years, and what changes may need to be implemented to retain and strengthen IT staff.
Library Items on this Topic
EDUCAUSE Library Items for Information Technology Management and Leadership
- Supporting Information Technology at Emory University
January 1, 1998
This paper describes how Emory University's central Information Technology Division (ITD) works with local support staff, and how a reorganization of the IT division impacted interactions with…
- Proceedings of the 1996 CAUSE Annual Conference: Broadening Our Horizons-- Technology, Services, Information
January 1, 1996
The 1996 CAUSE Annual Conference offered presentations in eight tracks: Policies and Standards; IT Organizations and Strategic Partnerships; Customer-Centered Services; Distributed Computing and Ne…
- Making Standards Work: A "Whole-Product" Approach
January 1, 1997
Many campuses use standards, typically a list of officially supported hardware and software, as a way of aligning support obligations and resources. From the user's perspective, hardware and s…
- Distribute the Work--and the Resource: Syracuse University's Distributed Computing Environment
January 1, 1997
Syracuse University is working through a distributed work model which encourages client departments to assume a broader role in system implementation by distributing more than just the work. When a…
- A Community Strategy for Customer Service: Creating Distributed Student Support in the Residential Environment
January 1, 1997
Over the past several years, residential colleges and universities have rushed to wire their dormitories for Internet access, often with little regard for the support needs of such technology. As s…
- Providing a Campus-Wide Software Server Or How To Be All Things to All People!
January 1, 1994
Distributed systems are a reality, but managing and funding the software is a headache! Faculty need access to the instructional software in the student computing sites to prepare for their classes…
- A Distributed Computing Architecture and Transition Strategy
January 1, 1994
The strategic value of open systems to universities has been clearly demonstrated in the use of open internetworking protocols and extends to all aspects of computing. The U.C. Davis Information T…
- The Process of Re-Engineering from Mainframe Systems to a Distributed/Client-Server Environment
January 1, 1993
The Catholic University of America has recently completed converting 10- to 20-year-old legacy systems from a mainframe to a distributed/client-server environment using a common, integrated databas…
- Will The Last Central IT Person Please Turn Off The Lights
January 1, 1992
The environment in which today's universities operate is one of rapidly shrinking resources and increased demands for distributing the information technology resources. In such an environment,…