Information Technology Management and Leadership

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Leaders and managers who work in the higher education IT environment face challenges common to all university leaders: rapidly changing technology, shrinking budgets, policy and legislative changes, globalization, private sector competition, a changing student population, and much more. Successful IT leaders must have the talents, qualities, perspectives, and political skills to support the institution's goals and strategic directions and respond to these business drivers. In addition, they must be aware of trends in the IT field and their implications for higher education. As well as possessing excellent communication and organizational skills, effective IT leaders understand the nature of higher education, the style and context in which decisions are made, and the technology employed.

EDUCAUSE’s wealth of resources for IT leaders and managers focus on the environment in which IT leadership takes place, the planning and organizational skills needed to provide institutional leadership, and the individual characteristics required to develop and sustain a career in IT leadership. We encourage you to explore these pages to find articles, books, conference presentations, effective practices, and relevant communities to support your information needs. EDUCAUSE members contribute much of what you will find here. We invite you to submit your work to further enrich the IT management and leadership area.

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EDUCAUSE Library Items for Information Technology Management and Leadership

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The Unified Organization: Fighting the Silo Tendency: June 20, 2013

June 20, 2013, 1:00 - 2:00 p.m. ET (UTC-4) ; convert to your time zone Abraham Lincoln said it well: "A house divided against itself cannot stand." We all know that there …
Leading Large IT Projects the Small-College Way: May 8, 2013

Smaller colleges and universities function in distinctive environments with unique challenges and opportunities. From campus-wide mobile technology to ERP implementations, smaller instituti…
Headless Leadership: Unconferences and Other Spontaneous Disruptions in Your Workplace: March 12, 2013 | A session at the NERCOMP Annual Conference
What happens when a small group of progressive thinkers picks a broad theme (mobile, the cloud) and decides to assemble an unknown group of fellow employees to talk about an ill-defined number of u…
Improvisation and Innovation: Rhetoric and Reality - Sponsored by Tuition Management Systems: March 13, 2013 | A session at the NERCOMP Annual Conference
We are unlikely to achieve the kind of institutional agility we desire—openness to new ideas, responsiveness to a changing world—if we persist in addressing questions of innovation, improvisa…
Building a Shared Database of Products Used at the ACI Schools of Illinois: March 19, 2013 | A session at the Midwest Regional Conference
We all face similar issues and challenges at our schools, and they don't have to be technology-based. From admissions to catalogs, we all apply the same practices and procedures. Wouldn't…
Connecting IT with Academics: It's Not Just about the Technology: March 19, 2013 | A session at the Midwest Regional Conference
Have you ever experienced a disconnect between technology and academics at your institution? In this session, we will start with an interactive exercise that will allow participants to experience d…
Where Do We Go from Here? Using Collaboration Carefully to Navigate Growth: March 18, 2013 | A session at the Midwest Regional Conference
The University of Chicago's IT Services desires to embed itself in the experiential and transformational culture of the campus but faces an ambiguous course. Direct engagement with creative de…
Building the IT Water Cooler: March 18, 2013 | A session at the Midwest Regional Conference
Through individual office visits, outreach, and relationship building, IT Community Partnerships is creating a shared "water cooler" type of dialogue around technology at IU. By actively …
Lessons from Cross-Campus Colleagues: Using a Team-Based Model to Redesign Courses Collaboratively: January 18, 2013 | A session at the Mid-Atlantic Regional Conference
In this session, we will highlight how the Teaching, Learning, and Technology Initiative at Georgetown University enabled meaningful experiences in teaching and learning to emerge. Participating …
Business Analysis in Higher Education IT: January 17, 2013 | A session at the Mid-Atlantic Regional Conference
Computing and Communications Services at the University of Guelph created a Business Analyst Practice as part of its strategic approach to an integrated IT support model on campus. This presentat…

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