Information Technology Management and Leadership

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Leaders and managers who work in the higher education IT environment face challenges common to all university leaders: rapidly changing technology, shrinking budgets, policy and legislative changes, globalization, private sector competition, a changing student population, and much more. Successful IT leaders must have the talents, qualities, perspectives, and political skills to support the institution's goals and strategic directions and respond to these business drivers. In addition, they must be aware of trends in the IT field and their implications for higher education. As well as possessing excellent communication and organizational skills, effective IT leaders understand the nature of higher education, the style and context in which decisions are made, and the technology employed.

EDUCAUSE’s wealth of resources for IT leaders and managers focus on the environment in which IT leadership takes place, the planning and organizational skills needed to provide institutional leadership, and the individual characteristics required to develop and sustain a career in IT leadership. We encourage you to explore these pages to find articles, books, conference presentations, effective practices, and relevant communities to support your information needs. EDUCAUSE members contribute much of what you will find here. We invite you to submit your work to further enrich the IT management and leadership area.

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EDUCAUSE Library Items for Information Technology Management and Leadership

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Strategy Management for Educational Technology: April 15, 2009 | A session at the EDUCAUSE Western Regional Conference 2009
Berkeley's Educational Technology Services has implemented an ongoing strategic planning process in which the mission and defined strategy flow into all aspects of the operation. A yearly cycl…
Building a Fault-Tolerant Emergency Notification System Using Existing System Assets: April 15, 2009 | A session at the EDUCAUSE Western Regional Conference 2009
The University of Montana has implemented a new emergency notification system that leverages existing e-mail, web, messaging, and enterprise financial/human resources systems. This presentation wil…
Fire at OLLU! Business Continuity from an IT Perspective: February 24, 2009 | A session at the EDUCAUSE Southwest Regional Conference 2009
This presentation will review the background, actual events, and the recovery of IT operations from the devastating fire in the Main Building at Our Lady of the Lake University of San Antonio on Ma…
The Winds of Change: Information and Communications Technologies in Times of Crisis: February 25, 2009 | A session at the EDUCAUSE Southwest Regional Conference 2009
Information and communications technologies are increasingly enablers for a safe and secure campus and are proven to be critical during times of crisis. As institutions develop comprehensive emerge…
The KISS (Keys for IT Service Success) Is All You Need: Making Governance Personal: February 25, 2009 | A session at the EDUCAUSE Southwest Regional Conference 2009
Governance, organization, and leadership are on a five-year consecutive run in the top-10 current issues of strategic importance, and higher education institutions need answers. Lone Star College w…
Designing and Implementing a Five Nines Strategy: February 24, 2009 | A session at the EDUCAUSE Southwest Regional Conference 2009
What does it take to design a network, data centers, and application services to meet a 99.99% availability requirement? No more than six minutes of unplanned downtime in a year! This is not just a…
Technology Projects: Here, There, and Everywhere!: March 31, 2008 | A session at the EDUCAUSE Western Regional Conference 2008
As demand and cost for resources grow and we look to technology for solutions, it is imperative that we use technology resources on campuses wisely. Technology projects spring up here, there, and e…
Centrally Coordinated/Locally Directed: An Innovative IT Management Model for Decentralized Institutions: April 1, 2008 | A session at the EDUCAUSE Western Regional Conference 2008
Cal State East Bay has designed and implemented an innovative IT management and service delivery model in collaboration with the deans, vice presidents, the IT advisory committee, and the academic …
Emergency Communications Management: April 1, 2008 | A session at the EDUCAUSE Western Regional Conference 2008
Emergency communications systems are no longer an optional service. Many campuses are exploring how information technologies might play a critical role in creating and managing these campus-wide sy…
ERP Implementations: Best Practices and Lessons Learned: February 21, 2008 | A session at the EDUCAUSE Southwest Regional Conference 2008
How do you determine the goals for your ERP implementation and how will you assess success? How do you choose the right implementation model? How important is it to involve the non-technical stakeh…

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