Information Technology Management and Leadership

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Leaders and managers who work in the higher education IT environment face challenges common to all university leaders: rapidly changing technology, shrinking budgets, policy and legislative changes, globalization, private sector competition, a changing student population, and much more. Successful IT leaders must have the talents, qualities, perspectives, and political skills to support the institution's goals and strategic directions and respond to these business drivers. In addition, they must be aware of trends in the IT field and their implications for higher education. As well as possessing excellent communication and organizational skills, effective IT leaders understand the nature of higher education, the style and context in which decisions are made, and the technology employed.

EDUCAUSE’s wealth of resources for IT leaders and managers focus on the environment in which IT leadership takes place, the planning and organizational skills needed to provide institutional leadership, and the individual characteristics required to develop and sustain a career in IT leadership. We encourage you to explore these pages to find articles, books, conference presentations, effective practices, and relevant communities to support your information needs. EDUCAUSE members contribute much of what you will find here. We invite you to submit your work to further enrich the IT management and leadership area.

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EDUCAUSE Library Items for Information Technology Management and Leadership

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Gain Control and Improve Results by Effectively Coordinating Projects, Portfolios, Resources, Support, and Services: April 17, 2013 | A session at the Enterprise IT Leadership Conference 2013
Institutions are being called on to do more with less, managing tight resource constraints and slashed budgets across projects, change management, and service desk work all while just keeping the l…
Enterprise Risk Management in Higher Education: Implications for Enterprise IT - Sponsored by Kroll Advisory Solutions: April 17, 2013 | A session at the Security Professionals Conference
Enterprise risk management (ERM) has matured as a discipline within higher education. Colleges and universities are subject to risks to their physical assets, people assets, and cyber assets. The i…
Demonstrating Value to Constituents by Flipping the Enterprise: April 18, 2013 | A session at the Enterprise IT Leadership Conference 2013
There has been a great deal of talk about the idea of flipping the classroom as a means to evolve the learning environment and improve engagement. In the face of so much disruptive change, it seems…
Making Time for the Strategic Initiatives: Exploring Ways to Obtain a Better Balance: April 18, 2013 | A session at the Enterprise IT Leadership Conference 2013
An IT organization must adjust the services it offers and how it provides them so that it can have the ability to focus on initiatives that help the institution address its strategic objectives and…
Agile Technology Governance: Customer-Focused Strategic Planning: April 17, 2013 | A session at the Enterprise IT Leadership Conference 2013
Listen, understand, take action, and share: Lone Star College's Office of Technology Services (OTS) delivers value to its customers through trust, transparency, and alignment of investments …
Web Design in the Age of Mobile: A Responsive Primer: April 17, 2013 | A session at the Enterprise IT Leadership Conference 2013
The college mobile world is here and happening. With their smartphones, tablets, and netbooks in many mobile browser flavors, students are visiting your websites expecting to find useful informatio…
Navigating the Clouds with an Enterprise IT Strategy: April 17, 2013 | A session at the Enterprise IT Leadership Conference 2013
Should your institution be a cloud services leader? How do you balance the risks of innovation with the possible benefits? What about managing identity in the cloud? Furman University's IT Str…
The Move to Open Standards: A Unifying Force to Get More from Your Enterprise Technology: April 18, 2013 | A session at the Enterprise IT Leadership Conference 2013
The emergence of digital devices, learning platforms, and applications promises easier access to a variety of content, increased productivity, and realization of personalized learning. Unfortunatel…
Leading and Partnering from the Inside Out: April 18, 2013 | A session at the Enterprise IT Leadership Conference 2013
At Indiana University, a co-management model of IT services at the School of Engineering and Technology, the Geology Department and at the School of Environmental and Public Affairs with central …
ITSM Methodologies: Momentum and Governance: April 17, 2013 | A session at the Enterprise IT Leadership Conference 2013
Perhaps the only thing more challenging than starting a service management initiative is keeping it going. After implementing some ITIL processes, how do you maintain momentum, build on successes, …

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