Information Technology Management and Leadership

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Leaders and managers who work in the higher education IT environment face challenges common to all university leaders: rapidly changing technology, shrinking budgets, policy and legislative changes, globalization, private sector competition, a changing student population, and much more. Successful IT leaders must have the talents, qualities, perspectives, and political skills to support the institution's goals and strategic directions and respond to these business drivers. In addition, they must be aware of trends in the IT field and their implications for higher education. As well as possessing excellent communication and organizational skills, effective IT leaders understand the nature of higher education, the style and context in which decisions are made, and the technology employed.

EDUCAUSE’s wealth of resources for IT leaders and managers focus on the environment in which IT leadership takes place, the planning and organizational skills needed to provide institutional leadership, and the individual characteristics required to develop and sustain a career in IT leadership. We encourage you to explore these pages to find articles, books, conference presentations, effective practices, and relevant communities to support your information needs. EDUCAUSE members contribute much of what you will find here. We invite you to submit your work to further enrich the IT management and leadership area.

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EDUCAUSE Library Items for Information Technology Management and Leadership

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How to Talk to a CIO (If You Must): April 15, 2009

In this entertaining and provocative presentation, three experienced CIOs and three experienced managers who report to them will demonstrate what they have learned about how—and how not—to comm…
The Forever Changing Role of IT in Online Education - Sponsored by Exinda: February 17, 2010 | A session at the EDUCAUSE Southwest Regional Conference 2010
Who decides which CMS to purchase? Who decides how to support online delivery? Who decides (and enforces) quality standards? Are the standards only academic? These questions and many others can bri…
Taking Care of Your Career: February 18, 2010 | A session at the EDUCAUSE Southwest Regional Conference 2010
As an IT professional in higher education, how can you plan for the future, and what strategies can you use throughout your career to develop the skills necessary to advance within your organizatio…
The Changing Fabric of Higher Education: What Lies Ahead?: February 18, 2010 | A session at the EDUCAUSE Southwest Regional Conference 2010
Change has become the fabric of our daily work. Change impacts economics, demographics, technologies, the profession (for example, new blended professionals), the needs of millennial students and t…
The Collaborative Partnership and the Profile System: Encouraging Collaboration in Research: February 19, 2010 | A session at the EDUCAUSE Southwest Regional Conference 2010
The Profiles System is a Facebook/Wikipedia-type open-source tool developed by UT Arlington (www.uta.edu/expertise) to capture expertise and resources of the research enterprise. UTA has shared THE…
Using Key Performance Indicators to Protect Resources During an Economic Downturn: February 17, 2010 | A session at the EDUCAUSE Southwest Regional Conference 2010
Every organization faces significant challenges in an economic downturn. Reducing IT costs is usually one of the first considerations. However, it is critical to review the organization's key …
Instruction and Technology: Two Pillars of Success: February 17, 2010 | A session at the EDUCAUSE Southwest Regional Conference 2010
The Faculty Innovation Center (FIC) supports instructional innovation by providing faculty and media development services to engineering faculty at the UT Austin. By integrating the science of lear…
Bringing Service Back: Exceeding Customer Satisfaction Through Service Delivery: February 18, 2010 | A session at the EDUCAUSE Southwest Regional Conference 2010
Exceeding customer satisfaction by how we deliver services, not by what services we deliver, has become acculturated in the Lone Star College System. Showing value and caring about customers is man…
Experiences and Direction in Teaching an Undergraduate Course in Mobile Computing: February 18, 2010 | A session at the EDUCAUSE Southwest Regional Conference 2010
The Apple iPhone and iPod touch have become an integral part of innovative learning experience at Abilene Christian University, with all incoming freshmen being provided a mobile device. Despite pe…
Implementing Green Computing Can Save You Some Green: February 18, 2010 | A session at the EDUCAUSE Southwest Regional Conference 2010
With the ever-growing demands on energy resources and a continued drive to reduce cost in technology departments, green computing has become a popular topic. Lone Star College has implemented a gre…

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