Information Technology Management and Leadership

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Leaders and managers who work in the higher education IT environment face challenges common to all university leaders: rapidly changing technology, shrinking budgets, policy and legislative changes, globalization, private sector competition, a changing student population, and much more. Successful IT leaders must have the talents, qualities, perspectives, and political skills to support the institution's goals and strategic directions and respond to these business drivers. In addition, they must be aware of trends in the IT field and their implications for higher education. As well as possessing excellent communication and organizational skills, effective IT leaders understand the nature of higher education, the style and context in which decisions are made, and the technology employed.

EDUCAUSE’s wealth of resources for IT leaders and managers focus on the environment in which IT leadership takes place, the planning and organizational skills needed to provide institutional leadership, and the individual characteristics required to develop and sustain a career in IT leadership. We encourage you to explore these pages to find articles, books, conference presentations, effective practices, and relevant communities to support your information needs. EDUCAUSE members contribute much of what you will find here. We invite you to submit your work to further enrich the IT management and leadership area.

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EDUCAUSE Library Items for Information Technology Management and Leadership

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Elevate Your Game: Taking "IT" Home and Your Important Next Steps: March 20, 2013 | A session at the Midwest Regional Conference
Join this interactive session to obtain important tips and resources on how to take all you've learned at the conference and put it to good use when you return to your institution. We'll …
Standing Out in the Crowd: Getting Your Message Heard by the New Kids on the Block: March 19, 2013 | A session at the Midwest Regional Conference
We all know there are a limited number of opportunities to get messages in front of your incoming first-year students when they're visiting campus, attending a summer orientation, and during t…
Data Analytics: March 19, 2013 | A session at the Midwest Regional Conference
March 19, 2013 MWRC13_281984 …
Onboarding CIOs and other Executive Level IT Staff: March 18, 2013 | A session at the Midwest Regional Conference
CIOs come and go but the staff lives on. How do you ensure your new CIO is ready to lead on Day 1? A new CIO needs to learn not only the what, but also the why and how of the organizati…
Developing a Virtual Desktop Infrastructure at the MIT Sloan School of Management: March 12, 2013 | A session at the NERCOMP Annual Conference
In the summer of 2009, the MIT Sloan School of Management embarked on a project to develop a virtual desktop infrastructure that would support virtual computer labs and replace desktops for faculty…
Now What? Best Practices for Handling Wanted (or Unwanted) Media Attention: Thursday, May 30, 2013 1:30pm-2:30pm | A session at the Southeast Regional Conference
Not every campus IT department has the resources to communicate its projects and services to the campus media organizations. Where do you get started? Who are your designated media contacts? How …
Interview and Interactive Q&A Session with General Session Speaker Elizabeth Coleman, Bennington College: March 13, 2013
Join us for an exclusive interview and take advantage of this unique opportunity to engage in dialogue with the general session speaker who will comment on and discuss her presentation from the f…
ITSM Governance: Moving Ahead and Staying on the Rails: March 13, 2013 | A session at the NERCOMP Annual Conference
Perhaps the only thing more challenging than starting a service management initiative is keeping it going. After implementing some ITIL processes, how do you maintain momentum, build on successes, …
Headless Leadership: Unconferences and Other Spontaneous Disruptions in Your Workplace: March 12, 2013 | A session at the NERCOMP Annual Conference
What happens when a small group of progressive thinkers picks a broad theme (mobile, the cloud) and decides to assemble an unknown group of fellow employees to talk about an ill-defined number of u…
Real-Time Visual Analytics to Evaluate Online Collaboration: March 12, 2013 | A session at the NERCOMP Annual Conference
In this interactive session, participants will explore the use of learning analytics to improve the design and facilitation of online discussions. These emerging analytics tools provide real-time v…

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