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Leaders and managers who work in the higher education IT environment face challenges common to all university leaders: rapidly changing technology, shrinking budgets, policy and legislative changes, globalization, private sector competition, a changing student population, and much more. Successful IT leaders must have the talents, qualities, perspectives, and political skills to support the institution's goals and strategic directions and respond to these business drivers. In addition, they must be aware of trends in the IT field and their implications for higher education. As well as possessing excellent communication and organizational skills, effective IT leaders understand the nature of higher education, the style and context in which decisions are made, and the technology employed.
EDUCAUSE’s wealth of resources for IT leaders and managers focus on the environment in which IT leadership takes place, the planning and organizational skills needed to provide institutional leadership, and the individual characteristics required to develop and sustain a career in IT leadership. We encourage you to explore these pages to find articles, books, conference presentations, effective practices, and relevant communities to support your information needs. EDUCAUSE members contribute much of what you will find here. We invite you to submit your work to further enrich the IT management and leadership area.
Successful Leaders and IT Careers: The EDUCAUSE 2014 Award Winners (EDUCAUSE Review May/June 2015)
- Gathering No Moss: Followership and Leadership A successful leader must first know how to follow.
- Modeling Leadership All leadership models have pros and cons; successful leaders will develop their own model and their own style.
- Leading as an Intentional Journey Leadership may not start out as a destination, but for successful leaders, it becomes an intentional journey.
- Planning the IT Career You Want The wide range and scope of careers within higher education information technology requires active planning for the career that is right for you.
- Technology in Higher Education: Defining the Strategic Leader IT is simultaneously more challenging, relevant, and exciting than ever; leading IT requires unique characteristics and capabilities. But what qualities make for a successful IT leader in this environment?
Today's Higher Education IT Workforce, ECAR Study, January 2014. This ECAR research incorporates results from a comprehensive survey on more than 2,000 IT professionals as well as focus groups to provide a description of the current state of today’s IT workforce, how it has changed in the past three years, and what changes may need to be implemented to retain and strengthen IT staff.
Library Items on this Topic
EDUCAUSE Library Items for Information Technology Management and Leadership
- Building a Collaborative Web Team in a Distributed Computing Environment
January 1, 2001
What happens when an institution realizes that a Web site is more than an IT project? In 2000, Arizona State University expanded its Web development efforts by promoting inter-unit partnerships and…
- Avoiding the Digital Divide for Smaller Institutions of Higher Education: Recommendations to the President's Information Technology Advisory Committee
January 1, 2000
This report is the product of a meeting convened by EDUCAUSE and the National Science Foundation (NSF) to discuss the digital divide as it pertains to advanced networks at smaller institutions. Par…
- Current Issues for Higher Education Information Resources Management
January 1, 1999
The EDUCAUSE Current Issues Committee is responsible for proposing a list of current or developing issues and trends that are important to the future of information resources management and use in …
- Supporting Information Technology at Emory University
January 1, 1998
This paper describes how Emory University's central Information Technology Division (ITD) works with local support staff, and how a reorganization of the IT division impacted interactions with…
- Proceedings of the 1996 CAUSE Annual Conference: Broadening Our Horizons-- Technology, Services, Information
January 1, 1996
The 1996 CAUSE Annual Conference offered presentations in eight tracks: Policies and Standards; IT Organizations and Strategic Partnerships; Customer-Centered Services; Distributed Computing and Ne…
- Distribute the Work--and the Resource: Syracuse University's Distributed Computing Environment
January 1, 1997
Syracuse University is working through a distributed work model which encourages client departments to assume a broader role in system implementation by distributing more than just the work. When a…
- Making Standards Work: A "Whole-Product" Approach
January 1, 1997
Many campuses use standards, typically a list of officially supported hardware and software, as a way of aligning support obligations and resources. From the user's perspective, hardware and s…
- A Community Strategy for Customer Service: Creating Distributed Student Support in the Residential Environment
January 1, 1997
Over the past several years, residential colleges and universities have rushed to wire their dormitories for Internet access, often with little regard for the support needs of such technology. As s…
- A Management Perspective on Distributed Support at Rice University
January 1, 1996
In the spring of 1995, the central information technology (IT) division at Rice University began to implement a distributed model for computing support. The approach decentralized customer suppor…
- Reengineering Beyond the Illusion of Control
January 1, 1996
UCLA has recently implemented an innovative computing system based on radical post-audit and distributed security concepts. Rather than automating standard manual processes, the University decided …