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Leaders and managers who work in the higher education IT environment face challenges common to all university leaders: rapidly changing technology, shrinking budgets, policy and legislative changes, globalization, private sector competition, a changing student population, and much more. Successful IT leaders must have the talents, qualities, perspectives, and political skills to support the institution's goals and strategic directions and respond to these business drivers. In addition, they must be aware of trends in the IT field and their implications for higher education. As well as possessing excellent communication and organizational skills, effective IT leaders understand the nature of higher education, the style and context in which decisions are made, and the technology employed.
EDUCAUSE’s wealth of resources for IT leaders and managers focus on the environment in which IT leadership takes place, the planning and organizational skills needed to provide institutional leadership, and the individual characteristics required to develop and sustain a career in IT leadership. We encourage you to explore these pages to find articles, books, conference presentations, effective practices, and relevant communities to support your information needs. EDUCAUSE members contribute much of what you will find here. We invite you to submit your work to further enrich the IT management and leadership area.
Successful Leaders and IT Careers: The EDUCAUSE 2015 Award Winners (EDUCAUSE Review November/December 2015)
- Embracing Differentiation and Reclaiming Audacity: An Interview with James Hilton. The multivariant pressure on higher education going forward—over the next five years and beyond—is going to be to get better at telling a story that embraces differentiation.
- On Becoming a Leader: Building Relationships and Creating Communities. The function of a leader is to lead and guide people who will follow with the same values. An effective leader thus must be able to build relationships and create communities.
- The Next-Gen IT Leader. Next-gen IT leaders will need to be purposeful about engaging various segments of their campus communities to build trust, form relationships, and engage in true collaboration.
Today's Higher Education IT Workforce, ECAR Study, January 2014. This ECAR research incorporates results from a comprehensive survey on more than 2,000 IT professionals as well as focus groups to provide a description of the current state of today’s IT workforce, how it has changed in the past three years, and what changes may need to be implemented to retain and strengthen IT staff.
Library Items on this Topic
EDUCAUSE Library Items for Information Technology Management and Leadership
- Advancing Without New Resources
July 14, 2014
The expectations for IT services in higher education will not lessen, and the rate of change will not decelerate. How can the IT organization address these demands without new resources? By ma…
- Always Connected, But Hard to Reach
January 1, 2007
Viewpoint Always Connected, But Hard to Reach Despite students' connected lifestyle, colleges and universities often fail to reach them with timely and relevant information By Raj…
- Avaya Inc., An EDUCAUSE Bronze Partner - Intelligent Communications Enable the "Student for Life"
October 25, 2007
A session at the EDUCAUSE 2007 Annual Conference
Communications technology can help differentiate your campus not only in serving current students but also in creating a sense of life-long community so that generation after generation of families…
- Backend Services to Front End Users: The Mobile Initiative in Rural Vermont
January 18, 2007
A session at the EDUCAUSE Mid-Atlantic Regional Conference 2007
The University of Vermont College of Medicine undertook a mobile device initiative in the spring that integrated secure Web services, Web sites, and a mobile application. We will discuss lessons le…
- Balancing Act: How College Students Manage Technology While in the Library during Crunch Time
October 13, 2011
The paper presents findings from 560 interviews with undergraduates on 10 campuses distributed across the US, as part of Project Information Literacy (PIL). Overall, the findings suggest that stu…
- BYOD and Get Walk-in Service
April 1, 2013
Key Takeaways Boise State University, a large commuter school, has emphasized use of personal mobile devices for learning both in and out of the classroom. From the perspectiv…
- Community Colleges Handle Increased Mobile Device Load
April 5, 2011
As mobile devices become more prevalent on community college campuses, technology leaders are figuring out ways to deal with the increased load on their networks. …
- Commuter Students Using Technology
September 15, 2014
Key Takeaways A multi-year qualitative study of undergraduates at six colleges at the City University of New York focused on how, where, and when students accomplished their …
- Connecting Student Data from ECAR and CDS
September 29, 2011
This CDS Spotlight focuses on integrating selected data from the 2010 CDS survey results with selected results of the ECAR National Study of Students and Information Technology in Higher Educat…
- Creating a Fluid Learning Environment
October 13, 2014
Key Takeaways By 2025, mobile natives — students born after the Apple iPhone went to market — will be entering higher education , bringing with them an era of mobile l…