Information Technology Management and Leadership

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Leaders and managers who work in the higher education IT environment face challenges common to all university leaders: rapidly changing technology, shrinking budgets, policy and legislative changes, globalization, private sector competition, a changing student population, and much more. Successful IT leaders must have the talents, qualities, perspectives, and political skills to support the institution's goals and strategic directions and respond to these business drivers. In addition, they must be aware of trends in the IT field and their implications for higher education. As well as possessing excellent communication and organizational skills, effective IT leaders understand the nature of higher education, the style and context in which decisions are made, and the technology employed.

EDUCAUSE’s wealth of resources for IT leaders and managers focus on the environment in which IT leadership takes place, the planning and organizational skills needed to provide institutional leadership, and the individual characteristics required to develop and sustain a career in IT leadership. We encourage you to explore these pages to find articles, books, conference presentations, effective practices, and relevant communities to support your information needs. EDUCAUSE members contribute much of what you will find here. We invite you to submit your work to further enrich the IT management and leadership area.

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IT Career Development of the Future: June 3, 2013

Clare van den Blink is Director of Academic Technologies at Cornell University. Due to the shifts within information technology—shifts such as cloud-sourcing and a renewed focus o…
Closing the Gap: Addressing STEM Workforce Challenges: June 3, 2013

Cameron Evans is National and Chief Technology Officer, U.S. Education, for Microsoft. Madeleine McKenna is a U.S. Government Affairs Fellow with Microsoft. Beneva Schulte is the Executi…
A Portfolio for Strengthening IT Leadership Skills: June 3, 2013

Julie Little is Vice President for Teaching, Learning, and Professional Development at EDUCAUSE. Norma Holland is Director of Leadership Program Management and Professional Development a…
What Does BYOE Mean for IT?: IT Leader Roundtable: May 15, 2013

The bring-your-own-everything (BYOE) phenomenon continues to gain momentum as more students, faculty, and staff use personal devices and services on campus. The person who previously brou…
Assessing Your Fiscal Bandwidth: Current Practices for Measuring IT Costs in Higher Education: May 14, 2013

Accurately and consistently measuring the cost of IT in higher education is an essential part of strategic IT management, yet according to IT leaders, cost data have proven elusive. What if a…
Scaling a Higher Education Enterprise Electronic Content Management System at Texas A&M University: June 3, 2013

Key Takeaways Texas A&M University sought to centralize and consolidate their various electronic content management solutions into single shared service . After selecti…
Scaling Learning Analytics across Institutions of Higher Education: May 8, 2013

T he Open Academic Analytics Initiative (OAAI) seeks to increase college student retention by performing early detection of academic risk using predictive analytics . OAAI e…
7 Things You Should Know About Connected Learning: May 9, 2013

Higher education is entering a new, evolutionary phase defined by connections between everything and everyone . Connected learning is rooted in the active participation of students, instruct…
Leading Large IT Projects the Small-College Way: May 8, 2013

Smaller colleges and universities function in distinctive environments with unique challenges and opportunities. From campus-wide mobile technology to ERP implementations, smaller instituti…
Retention and Intention in Massive Open Online Courses: In Depth: June 3, 2013

Retention in MOOCs should be considered in the context of learner intent, especially given the varied backgrounds and motivations of students who choose to enroll. When viewed in the appropria…

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