Information Technology Management and Leadership

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Leaders and managers who work in the higher education IT environment face challenges common to all university leaders: rapidly changing technology, shrinking budgets, policy and legislative changes, globalization, private sector competition, a changing student population, and much more. Successful IT leaders must have the talents, qualities, perspectives, and political skills to support the institution's goals and strategic directions and respond to these business drivers. In addition, they must be aware of trends in the IT field and their implications for higher education. As well as possessing excellent communication and organizational skills, effective IT leaders understand the nature of higher education, the style and context in which decisions are made, and the technology employed.

EDUCAUSE’s wealth of resources for IT leaders and managers focus on the environment in which IT leadership takes place, the planning and organizational skills needed to provide institutional leadership, and the individual characteristics required to develop and sustain a career in IT leadership. We encourage you to explore these pages to find articles, books, conference presentations, effective practices, and relevant communities to support your information needs. EDUCAUSE members contribute much of what you will find here. We invite you to submit your work to further enrich the IT management and leadership area.

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EDUCAUSE Library Items for Information Technology Management and Leadership

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Engaging the Crowd in IT Strategic Planning: March 15, 2011 | A session at the EDUCAUSE Midwest Regional Conference 2011
How can institutions create an environment in which students, faculty, and staff are willing to contribute their ideas for the future of IT? Can we go beyond surveys and meetings to create an onlin…
Expert Discussion Session: The Redesigned EDUCAUSE Core Data Service: An Essential Tool for Your IT Planning: February 23, 2011
For years, hundreds of higher education IT leaders participated in the Core Data Service (CDS) to guide their IT strategic planning. In 2011, EDUCAUSE will launch an updated CDS based on extensive …
Disaster Recovery Technical Infrastructure at George Mason University: January 13, 2011 | A session at the Mid-Atlantic Regional Conference 2011
This session describes the development and deployment of George Mason University's disaster recovery technical infrastructure including storage area network (SAN) replication, VMware Site Reco…
Getting Our Heads in the Game: Becoming Strategic Partners: January 14, 2011 | A session at the Mid-Atlantic Regional Conference 2011
During the past year, IT Services at Albright College has made a deliberate effort to become a more strategic campus resource. As its environment changed over the long term, the organization had no…
The Campus Computing Project: Two Decades of Data, Information, and Insight About IT Planning and Policy Issues: November 5, 2010

Begun in 1990, the Campus Computing Project is the largest continuing study of the role of computing, e-learning, and information technology in U.S. higher education. This session with Casey Gree…
TechQual, Budgets, and Improving Service Management: October 14, 2010 | A session at the EDUCAUSE 2010 Annual Conference
This presentation looks at how Furman University used TechQual surveys to measure how our community's perceptions of service quality changes as we implemented ITIL service management best prac…
Improving Processes Through the Use of Lean: October 14, 2010 | A session at the EDUCAUSE 2010 Annual Conference
Several individuals at St. Cloud State University have been trained in lean process improvement. Following the training, they have been assigned lean projects designed to improve processes. The pre…
Open-Source Strategies: Visionaries, Pragmatists, and Curmudgeons: October 14, 2010 | A session at the EDUCAUSE 2010 Annual Conference
Too often, discussion of open-source strategies includes only like-minded perspectives. This session will encourage respectful dialogue across divergent perspectives and experiences in discussing t…
The Horizon Report in Action: Deploying Innovation Locally: October 13, 2010 | A session at the EDUCAUSE 2010 Annual Conference
Wondering what's new in mobile computing, electronic books, and open content? Join members of ACTL, the Advisory Committee on Teaching and Learning, as they review the Horizon Report and e…
Getting Back to Business: A Strategic Plan for Supporting the Success of Your Students: October 13, 2010 | A session at the EDUCAUSE 2010 Annual Conference
Even when you think you are doing everything right to meet the needs of your students, it's frighteningly easy to lose touch with your constituents' priorities. Learn how Wharton Computin…

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