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- Information Technology Management and Leadership (18)
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EDUCAUSE Library Items for Instructional Technologies
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Podcast: Tim Bounds on ITS and Student Affairs at Duke University
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May 24, 2012
In this podcast, Ethan Benatan , vice president for information technology & CIO at Marylhurst University, interviews Tim Bounds , Student Affairs Information Technology Services a…
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Podcast: Sally Jackson on Sociotechnical Competence: Got Connections?
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March 24, 2011
Keeping the IT support environment up to date means more than constantly introducing new technologies. Higher education is changing dramatically ; students and faculty rely on social a…
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E10 Session Podcast: IT Incident Communications
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January 3, 2011
How well did you handle communications during your last major IT service outage? Preestablished processes are necessary to provide effective communications during and after incidents. Wendy Lul…
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E10 Session Podcast: Centralized vs. Decentralized
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December 28, 2010
The pendulum between distributed and centralized computing is swinging again, driven by extraordinary budget pressures and innovations including cloud computing. In this lively session, Philip …
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CNI Podcast: Dean Krafft on Reimagining IT at Cornell University
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December 16, 2010
In response to the financial crisis, Cornell University began a broad review of a number of functional areas of the university, including information technology. Over a one-year period from the s…
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E10 Session Podcast: Phasing Out Public Computing Labs
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November 1, 2010
At first blush, sustained support for public computing labs would seem to be as close to a "no brainer" as is possible in the IT space. Students love them, judging by the amount of time…
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ELI Session: The Genius of "And" – Reconciling the Enterprise and Personal Learning Network
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February 16, 2010
The current educational technology debate is often framed as a contest between the CMS and the PLN, between centralized IT and individualized toolboxes. Jon Mott , Assistant to the Academic VP…
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Session: What Happened to the Computer Lab?
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December 22, 2009
Over 80 percent of respondents to the annual ECAR study of undergraduate students reported owning laptops; nevertheless, usage of expensive public computer labs remains high. Panelists from three…
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Session: Managing a Student Help Desk on Donuts and Achieving Success
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December 22, 2009
Cultivate an inexpensive methodology for recruiting, training, and coaching student employees. Develop an effective training program that will transition students into exceptional employees, impr…
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EDUCAUSE Now - Show #2 - P2P, Clifford Lynch, IT Cultures
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April 10, 2008
EDUCAUSE Now is a monthly podcast, focusing on the intelligent use of information technology in higher education. Each episode features a variety of stories, interviews, and views that relate…

















