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EDUCAUSE Library Items for International

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Standing Out in the Crowd: Getting Your Message Heard by the New Kids on the Block: March 19, 2013 | A session at the Midwest Regional Conference
We all know there are a limited number of opportunities to get messages in front of your incoming first-year students when they're visiting campus, attending a summer orientation, and during t…
ECAR Research Tour: The Year in Review: March 19, 2013 | A session at the Midwest Regional Conference
Where does higher education stand in terms of analytics maturity, and what actions are needed to take it to the next level? How does your institution fare in providing students with the technologie…
Where Do We Go from Here? Using Collaboration Carefully to Navigate Growth: March 18, 2013 | A session at the Midwest Regional Conference
The University of Chicago's IT Services desires to embed itself in the experiential and transformational culture of the campus but faces an ambiguous course. Direct engagement with creative de…
The IT Help Desk: From Reaction to Engagement: May 31, 2012 | A session at the Southeast Regional Conference
We'll detail, in three parts, how the help desk at UNC Charlotte moved from a reactive to proactive organization while engaging campus and the surrounding communities in the process. We'…
Transforming Data Management with Microsoft SharePoint: Practical Approaches to Get Your Institution Started: June 1, 2012 | A session at the Southeast Regional Conference
Microsoft SharePoint is a powerful collaboration platform that enables IT to deploy quick and custom solutions to meet organizational and institutional needs. In this session, representatives from …
Engaging Technologies and Reflection to Prepare Students: May 31, 2012 | A session at the Southeast Regional Conference
This presentation will address the topic of engaging technologies and relationships to prepare students for membership in the larger global community. An online undergraduate course in learning tec…
The Information Commons Student Assistant Program: Meeting Users' Technology and Information Literacy Needs Anywhere, Anytime: March 27, 2012 | A session at the EDUCAUSE Midwest Regional Conference 2012
Butler University's Information Commons (IC) service is a student-focused collaboration between the Center for Academic Technology and Butler University Libraries. IC student assistants provid…
Lightning Round: Getting Out of One's Own Way to Help IT Continue to Matter: March 13, 2012
What happens when front-end support and back-end administrators report to the same director/manager level in an IT organization? In 2008, Wesleyan decided to merge two director-level positions in…
Applied Liberally: Google Apps for Education across Campus and as LMS Alternative: March 14, 2012 | A session at the NERCOMP Annual Conference 2012
Wellesley's summer 2011 move to Google Apps for Education has already resulted in widespread use of Groups, Docs, Calendar, Sites and Gmail, to the extent that some faculty are using GAE for c…
Merging User Support Services: Technology Help and Library Circulation: March 14, 2012 | A session at the NERCOMP Annual Conference 2012
SUNY Cortland IT and Library Services report to the CIO. User support was distributed across the whole organization. Users, especially students, asked for assistance wherever they were, most often …

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