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EDUCAUSE Library Items for IT Communications
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ACTI-CCM Working Group Status Report (1/10/12)
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January 10, 2012
Presentation from the ACTI Communication, Collaboration, and Mobility (ACTI-CCM) Working Group at the ACTI 2012 Member Meeting on January 10, 2012. This presents on the group's main focus…
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Service Descriptions in Higher Ed IT organizations
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April 18, 2013
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A session at the Enterprise IT Leadership Conference 2013
This presentation will describe the process that Cal Poly Pomona used to standardize on a service description methodology and show the lessons learned in the development of that methodology. It wil…
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Telling Your IT Story: Little Technology Required
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May 28, 2008
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A session at the Enterprise Information & Technology Conference 2008
Reconciling the technical aspects of IT with the basic information your campus community needs doesn't have to be a struggle. Knowing your audience, simplicity, and practice are the basis of a…
