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EDUCAUSE Library Items for IT Communications

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Leading Sustained, Desired Change: April 17, 2013 | A session at the Enterprise IT Leadership Conference 2013
Emerging trends in higher education require fundamental changes in our IT organizations. Without the right strategy and approach, attempts at organizational change could return unintended results t…
Changing the Culture of an IT Organization, Whirlwind Style: March 12, 2013 | A session at the NERCOMP Annual Conference
Yale's IT organization is in transformation mode. The journey, over the past 18 months has covered everything: a major reorganization; a top to bottom and side-to-side implementation of ITIL…
Podcast: John Campbell and George Siemens on Using Analytics: July 25, 2012

In this podcast, Executive Director of Administrative Information Services at Princeton University, Colin Currie , talks analytics with George Siemens and John Campbell . Siemens is a …
Podcast: Ganesan Ravishanker on the Democracy and Pitfalls of Data Analytics: July 12, 2012

Ganesan Ravishanker is Chief Information Officer at Wellesley College. In this conversation he shares his cautious insights into the challenges and benefits of analytics. …
A Principled and Participative Process for Organizational Realignment: October 19, 2011 | A session at the EDUCAUSE 2011 Annual Conference
IS&T for GSU has reorganized to enhance customer service, eliminate redundant efforts due to internal stovepipes, and close gaps in service offerings. This is a participative process based on t…
Meeting the Challenge: The 21st-Century IT Organization - Sponsored by SunGard Higher Education, An EDUCAUSE Platinum Partner: March 29, 2011 | A session at the NERCOMP Annual Conference 2011
In a dynamic landscape of imaginative academics, evolving technology, heightened expectations, and economic realities, the IT organization is challenged to keep pace. IT leaders at all levels of th…
7 Things You Should Know About ITIL: October 5, 2010

The Information Technology Infrastructure Library (ITIL) is a framework for guiding the design and delivery of IT services. In the same way that an organization might have standards for project m…
Driving Organizational Change with ITIL and a New Service Desk: April 15, 2009 | A session at the EDUCAUSE Western Regional Conference 2009
This presentation will reflect on how Cal State East Bay seized the opportunity of centralization during dire economic straits to create a new service-oriented culture. This change of direction use…
Seminar 09A - Professional and Organizational Development: Making IT Organizations More Effective PLEASE NOTE: Separate registration and fee is required to attend this seminar.: October 28, 2008 | A session at the EDUCAUSE 2008 Annual Conference
Strengthening individual and organizational development effectiveness is a key responsibility of today's higher ed IT leaders. Our organizations are larger and more complex than ever before, a…
The Minimalist Imperative: October 23, 2008

© 2008 Martin Ringle. The text of this article is licensed under the Creative Commons Attribution-Share Alike 3.0 License ( http://creativecommons.org/licenses/by-sa/3.0/ ). EDUCAUS…

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