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EDUCAUSE Library Items for IT Communications

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Telling Your IT Story: Little Technology Required: May 28, 2008 | A session at the Enterprise Information & Technology Conference 2008
Reconciling the technical aspects of IT with the basic information your campus community needs doesn't have to be a struggle. Knowing your audience, simplicity, and practice are the basis of a…
In Plain English, Please: Effective IT Communications: May 5, 2008

© 2008 Lisa Trubitt and Mur Muchane Professional Development In Plain English, Please: Effective IT Communications Using established practices for good communication eliminates the miss…
Seminar 3 - Understanding Communications: A Key to Effective Leadership PLEASE NOTE: Separate registration and fee are required to attend this seminar.: March 17, 2008 | A session at the EDUCAUSE Midwest Regional Conference 2008
Understanding communications and developing good communication skills are critical to effective leadership and success across organizations. What styles of interaction are most comfortable for you?…
Effectively Communicating Change: Stop Spamming Your Campus: March 11, 2008 | A session at the NERCOMP Annual Conference 2008
Technology changes fast and often; it is our responsibility to communicate change, but frequently we inundate the in-boxes of our constituencies. There are many problems, and even more potential so…
In Plain English, Please: Effective IT Communications: October 24, 2007 | A session at the EDUCAUSE 2007 Annual Conference
The University at Albany and Davidson College will discuss the strategies they use to convey information about IT services to their respective user communities. Both institutions have developed a p…
Using Social Software to Enhance IT Operations: July 3, 2007

This research bulletin offers representative examples of social software in action within IT organizations at three institutions -- Duke University; the University of California, San Diego; and t…
IT Is an Adventure! Using Effective Campus Communications to Sell the Ride: June 13, 2007 | A session at the EDUCAUSE Southeast Regional Conference 2007
The University of Mississippi's Office of Information Technology has made a concerted effort in recent years to improve communications with faculty, staff, and students. This presentation will…
Effective Communication on a Decentralized Campus: May 7, 2007 | A session at the EDUCAUSE Western Regional Conference 2007
How can you communicate about campus-wide IT issues and projects to a diverse group of computer professionals with strong opinions toward anything "centralized"? The answer is an open mon…
Engaging Faculty and Students: Do IT Web Sites Meet Communication Needs?: April 25, 2006 | A session at the EDUCAUSE Western Regional Conference 2006
Does your Web site effectively communicate with constituents about technology? An analysis of 15 IT home pages will be summarized to show to what degree they follow usability guidelines and meet co…
The IT Managers Council: Improving Communication and Coordination Between Central and Local IT Staff and Operations: March 21, 2006 | A session at the NERCOMP Annual Conference 2006
Cornell University's IT Managers Council, initiated in 2004, helps bridge cultural and organizational gaps between central and local IT staff and operations by collaborating on substantive iss…

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