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Technology on a campus is ubiquitous; the challenge is no longer getting people to use the technology, but finding ways for institutions to use it effectively. IT leaders in higher education need to focus on how the use of their IT services can help in reducing costs, enhancing productivity and helping their institution’s non-IT higher education leaders better understand the value and relevance of IT to their areas.
Articles, Papers, Portals, and Reports
EDUCAUSE, with the help of a Lumina Foundation grant, will be pursuing Higher Education IT Assessment and Benchmarking Projects in 2014.
The NACUBO/EDUCAUSE Working Group on Administrative Services and Systems, February 2014. This working group final report identified a broad set of proposals that EDUCAUSE and NACUBO might pursue to drive greater administrative cost-effectiveness across higher education.
The CIO-CBO Partnership, EDUCAUSE Review Online, January 2014. John Walda of NACUBO suggests that some of the basic issues of campus information technology are getting lost. Presidents need to a better understanding of IT issues or they will find it difficult to collaborate with their CIOs.
Five Questions Presidents Should Ask Their CIOs, EDUCAUSE Review Online, December 2013. To provide a framework that presidents and CIOs can use to discuss technology, the authors queried a number of presidents, CIOs, and other institutional leaders and identified five basic IT questions that presidents should ask their CIOs.
Good BI Governance is Just Good Business, EDUCAUSE Review Online, December 2013. Business intelligence success is contingent on three key concepts: the nature and drivers of BI, the quality of the BI governance model, and the operating culture in higher education.
The 4Rs of Metric System Design, EDUCAUSE Review Online, September 2013. When annual service satisfaction survey scores for students, faculty, and employees is less than 50 percent and descending, significant change and process improvement are required. This was the challenge facing the Yale University CIO, and the impetus for a new metric design and service improvement plan. This case study shares one of the initiatives implemented to address this challenge.
Five Guidelines for Instituting IT Value Measurement, ECAR Research Bulletin, November 2012. This bulletin outlines five recommendations to help advise IT leaders and others when implementing their own IT value measurement initiatives.
Presentations and Seminars
What Does Analytics Mean for Higher Education?, EDUCAUSE Sprint, July 2012. Hear what analytics means for higher education and IT from experienced leaders. Preview the results of a nationwide survey of analytics in higher education. Learn about the “big questions” analytics raises.
But Is It Quality?, EDUCAUSE Annual Conference, Eaton, October 2013. While information technology is a primary driver of innovation, its ultimate role and effectiveness also rests on our willingness to focus on some familiar yet important questions.
EDUCAUSE Now: - #37 - 1) IT Helping Higher Ed Be More Nimble 2) Interview with Leah Lang, Service and Metrics Analyst, March 2011. We ask the question to several higher education IT leaders: How can IT help higher education become more nimble?
Why IT Matters: A President’s Perspective on Technology and Leadership, EDUCAUSE Annual Conference Podcast, Hrabowski, November 2008. This talk focuses on a presidential view of why IT does matter and how aspiring IT leaders can work with presidents to help their campuses innovate and succeed in addressing these important issues.
Library Items on this Topic
EDUCAUSE Library Items for IT Effectiveness
- IT Effectiveness
IT Effectiveness True Technology on a campus is ubiquitou…
- The NACUBO/EDUCAUSE Working Group on Administrative Services and Systems
February 20, 2014
Higher education institutions generally face significant resource pressures and challenges to their traditional modes of operating, as well as the emerging need to renew or replace administrative…
- Managing Data Risk in Student Success Systems: EDUCAUSE IPAS Summit Report
February 12, 2014
Student success has come into sharp focus for higher education. New models have emerged in response to outcome-based funding at the state level and a completion agenda at the national lev…
Innovation True Society looks to higher education as a so…
- The CIO-CBO Partnership
January 27, 2014
John D. Walda is President and Chief Executive Officer of the National Association of College and University Business Officers (NACUBO). Information technology continues to have a…
- The Future of Administrative IT
December 20, 2013
Colleges and universities are approaching a crossroads in administrative IT . Institutions cannot function without administrative systems , and many current systems are nearing the end of…
- Five IT Questions Presidents Should Ask Their CIOs
December 6, 2013
Marty Ringle is President of the NorthWest Academic Computing Consortium and Chief Information Officer of Reed College. Michael Roy is Dean of Library and Information Services and Ch…
- Meeting Enrollment Plans by Focusing on Demonstrated Interest
November 4, 2013
Key Takeaways Castleton State College needs to attract both in- and out-of-state students to meet its enrollment plans, but traditional methods and a limited budget hinder re…
- 7 Ways to Use 7 Things
September 12, 2013
The EDUCAUSE Learning Initiative is proud to celebrate the 100th edition of the 7 Things You Should Know series . The first issue was published in May 2005, addressing the topic of social …
- IT's Role in Supporting a Transformative Reaccreditation Process and Product
October 7, 2013
Key Takeaways This case study examines how one multi-campus, multi-state higher education institution used technology to support a transformative reaffirmation self-study process…