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Technology on a campus is ubiquitous; the challenge is no longer getting people to use the technology, but finding ways for institutions to use it effectively. IT leaders in higher education need to focus on how the use of their IT services can help in reducing costs, enhancing productivity and helping their institution’s non-IT higher education leaders better understand the value and relevance of IT to their areas.
Articles, Papers, Portals, and Reports
EDUCAUSE, with the help of a Lumina Foundation grant, will be pursuing Higher Education IT Assessment and Benchmarking Projects in 2014.
The NACUBO/EDUCAUSE Working Group on Administrative Services and Systems, February 2014. This working group final report identified a broad set of proposals that EDUCAUSE and NACUBO might pursue to drive greater administrative cost-effectiveness across higher education.
The CIO-CBO Partnership, EDUCAUSE Review Online, January 2014. John Walda of NACUBO suggests that some of the basic issues of campus information technology are getting lost. Presidents need to a better understanding of IT issues or they will find it difficult to collaborate with their CIOs.
Five Questions Presidents Should Ask Their CIOs, EDUCAUSE Review Online, December 2013. To provide a framework that presidents and CIOs can use to discuss technology, the authors queried a number of presidents, CIOs, and other institutional leaders and identified five basic IT questions that presidents should ask their CIOs.
Good BI Governance is Just Good Business, EDUCAUSE Review Online, December 2013. Business intelligence success is contingent on three key concepts: the nature and drivers of BI, the quality of the BI governance model, and the operating culture in higher education.
The 4Rs of Metric System Design, EDUCAUSE Review Online, September 2013. When annual service satisfaction survey scores for students, faculty, and employees is less than 50 percent and descending, significant change and process improvement are required. This was the challenge facing the Yale University CIO, and the impetus for a new metric design and service improvement plan. This case study shares one of the initiatives implemented to address this challenge.
Five Guidelines for Instituting IT Value Measurement, ECAR Research Bulletin, November 2012. This bulletin outlines five recommendations to help advise IT leaders and others when implementing their own IT value measurement initiatives.
Presentations and Seminars
What Does Analytics Mean for Higher Education?, EDUCAUSE Sprint, July 2012. Hear what analytics means for higher education and IT from experienced leaders. Preview the results of a nationwide survey of analytics in higher education. Learn about the “big questions” analytics raises.
But Is It Quality?, EDUCAUSE Annual Conference, Eaton, October 2013. While information technology is a primary driver of innovation, its ultimate role and effectiveness also rests on our willingness to focus on some familiar yet important questions.
EDUCAUSE Now: - #37 - 1) IT Helping Higher Ed Be More Nimble 2) Interview with Leah Lang, Service and Metrics Analyst, March 2011. We ask the question to several higher education IT leaders: How can IT help higher education become more nimble?
Why IT Matters: A President’s Perspective on Technology and Leadership, EDUCAUSE Annual Conference Podcast, Hrabowski, November 2008. This talk focuses on a presidential view of why IT does matter and how aspiring IT leaders can work with presidents to help their campuses innovate and succeed in addressing these important issues.
Library Items on this Topic
EDUCAUSE Library Items for IT Effectiveness
- Competency-Based Education: What We Learned from Experience
July 1, 2015
Author: Mary W. Hendrix, Vice-President for Student Access and Success, Texas A&M University-Commerce Jolene Applegate started her degree in 1976 and was one of the first…
- 10 Lessons Learned from an Award-Winning Digital Badging Program
June 29, 2015
This week, I was invited to give a talk on digital badging at the Association for the Advancement of Computing in Education’s ( AACE ) World Conference on Educational Media and Technolo…
- Expectations for the Next Generation Digital Learning Environment
June 24, 2015
A Response to Bloggers' Comments In early May, EDUCAUSE published a white paper that summarized its research on the successor to the learning management system (LMS). We …
- Looking Back, Facing Forward, Listening
June 22, 2015
John O’Brien ( email@example.com ) is President and CEO of EDUCAUSE. There is a lot to be learned about an organization by how it sends off a departing leader, and I’m touched and hea…
- Finding Your Secrets to Success
June 22, 2015
Jack Suess is Vice President of IT and CIO at the University of Maryland, Baltimore County (UMBC). Recently the co-editors of this blog asked if I would write a series of posts to share so…
- Digital Badging: the Rise of Skillbuilding Recognition at EDUCAUSE
June 15, 2015
If you haven’t already earned a digital badge—or don’t know someone who has—you might be wondering what they’re all about. Digital badges are a highly visible way to document incr…
- Net Neutrality Rules Take Effect
June 15, 2015
As reported by numerous media outlets (for examples, see here and here ) as well as the Federal Communications Commission itself, a federal court denied the request to block the FCC fr…
- Postsecondary Trending Now: Skills that Employers Value
June 10, 2015
I’m an idealist. I truly believe that college offers more lifelong value than simply preparing students for a job. I value the personal and civic benefits of both K-12 and higher educatio…
- The Future is Now: NGLC Grantees Pioneering New Models, Tech in Higher Ed
June 9, 2015
When you think of invasive advising, predictive analytics and online assessment and feedback tools, you’re probably reminded of a recent article or blog post on one or more of these subje…
- A Breakthrough Game Design for Student Success
June 8, 2015
By: Victoria (Tori) Mondelli 2010 was a good year. Next Generation Learning Challenges (NGLC) was founded as an education reform initiative, and I discovered the value of l…