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EDUCAUSE Library Items for IT Effectiveness

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Lightweight Pilots for Faster, Cheaper Innovation: October 13, 2010 | A session at the EDUCAUSE 2010 Annual Conference
The pace of technical development and scarcity of resources require us to be more nimble in testing, choosing, and rolling out new solutions and innovations. This session will explore the notion of…
Advancing Innovation in Teaching and Learning in an Era of Budget Cuts: November 5, 2009 | A session at the EDUCAUSE 2009 Annual Conference
Many colleges and universities are seeking ways to foster and sustain innovation, particularly in teaching and learning, in an era of severe financial limitations. Through the Top Teaching and Lear…
Integrating Cyberinfrastructure Technologies: October 30, 2008 | A session at the EDUCAUSE 2008 Annual Conference
ECAR's 2008 research study about cyberinfrastructure explored higher education's involvement in five research-related technologies. This presentation will summarize findings about the pro…
EDUCAUSE Core Data Service 2006 Results: October 26, 2007 | A session at the EDUCAUSE 2007 Annual Conference
This session will summarize the highlights from the 2006 EDUCAUSE Core Data Service survey data. These analyses will identify key findings, important trends, and similarities and differences across…
The IT Help Desk in Higher Education: Results of the 2007 ECAR Survey: October 25, 2007 | A session at the EDUCAUSE 2007 Annual Conference
This session presents findings from the 2007 ECAR survey on IT help desk management in the U.S. and Canada. Using assessment methods derived from IT service management standards and the broader IT …
Management by Fact: Benchmarking University IT Services: January 1, 2004

A joint Stanford/MIT team developed metrics, assessed costs, and unearthed best practices from each campus. An innovative "dashboard" for the Help Desk and broad balanced scorecard for IT…
IT Funding in Higher Education: Findings from ECAR: October 22, 2004 | A session at the EDUCAUSE 2004 Annual Conference
In early 2004, the EDUCAUSE Center for Applied Research received survey information from nearly 500 colleges and universities regarding their funding environment, trends, strategies, and directions…
Benchmarks: Helping Your President Understand IT Investments: October 20, 2004 | A session at the EDUCAUSE 2004 Annual Conference
Presidents face increasing requests for financial resources to support the use of IT on their campuses. Benchmarks for IT--developed in the COSTS project--will be used to illustrate how to shed lig…
The COSTS Project: IT Benchmarks, Trends, and Insights: January 1, 2003

Benchmarks inform the decisions that senior administrators must make about IT programs. The COSTS project helps institutions of higher education understand their IT investments and staffing through…
Metrics and Money: The Process and Politics of Accountability: January 1, 2003

In 1999, California State University negotiated a 10-year accountability agreement with the California legislature to justify $250 million in technology infrastructure upgrades. CSU engages in annu…

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