IT Effectiveness | EDUCAUSE.edu

Main Nav

Browse this Topic

Expand Topic...

< Information Technology Management and Leadership

Refine Topic...

Benchmarking

Innovation

Metrics

Service Assessment

EDUCAUSE Library Items for IT Effectiveness

Showing 1 - 10 of 53 Results

Sort by:

Relevancy | Title | Date

Assessing Your Fiscal Bandwidth: Current Practices for Measuring IT Costs in Higher Education: May 14, 2013

Accurately and consistently measuring the cost of IT in higher education is an essential part of strategic IT management, yet according to IT leaders, cost data have proven elusive. What if a…
Measuring User Satisfaction: Why It’s Important and How to Do It - Infographic: August 16, 2012

As institutions look to reduce or contain costs, CIOs, institutional leaders, and service managers are challenged to optimize service delivery based on costs, features, and quality. Evaluating se…
Generation Schools Network: West Generation Academy: November 28, 2012

This Denver public 6-12 school operated by Generation Schools Network, which opened in Fall 2012, redesigned the academic model to a rotational blended model for greater personalization, more t…
Five Guidelines for Instituting IT Value Measurement: November 13, 2012

Factors including budget cutbacks, rigorous regulatory requirements, rising demands for IT services, and IT’s contribution to transformative change fuel the need for IT leaders to communicate I…
Measuring User Satisfaction: Why It’s Important and How to Do It: August 2, 2012

Key Findings Institutional leaders, CIOs, and service managers are focused on service delivery. Understanding the user perspective is instrumental in making good decisions about service sou…
Analytics for Enterprise Efficiency and Effectiveness: July 26, 2012

Analytics: A 3 Day Sprint - July 26th, 2012 How is analytics used in the enterprise area? What kinds of data governance, policies and infrastructure need to be in place to ensure effective…
Podcast: Tom Zeller on Dramatic Changes in Higher Ed IT: July 11, 2012

Tom Zeller has over 30 years of higher education IT experience. His current role as Senior Technology Analyst in the Applied Technology Laboratory at Indiana University involves projects in e…
The Top-Ten IT Issues, 2012: May 29, 2012

EDUCAUSE Top 10 IT Issues, 2012 The EDUCAUSE annual publication of top IT issues has long resonated as a yearly snapshot of the most pressing issues for IT leaders in higher education. At th…
Rethinking Higher Education Technology: May 9, 2012

Stephen Laster is Chief Information Officer, Harvard Business School. He is Editor of the EDUCAUSE Review Viewpoints department for 2012. These are interesting times for hig…
Top-Ten IT Issues, 2012: June 6, 2012

Susan Grajek is EDUCAUSE Vice President for Data, Research, and Analytics. Judith A. Pirani is the President of Sheep Pond Associates. Video: A Sneak Peek at Top-Ten …

Narrow your focus

Research and Publications

Conferences and Events

Career Development

Focus Areas and Initiatives

Connect and Contribute

About EDUCAUSE