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Technology on a campus is ubiquitous; the challenge is no longer getting people to use the technology, but finding ways for institutions to use it effectively. IT leaders in higher education need to focus on how the use of their IT services can help in reducing costs, enhancing productivity and helping their institution’s non-IT higher education leaders better understand the value and relevance of IT to their areas.
Articles, Papers, Portals, and Reports
EDUCAUSE, with the help of a Lumina Foundation grant, will be pursuing Higher Education IT Assessment and Benchmarking Projects in 2014.
The NACUBO/EDUCAUSE Working Group on Administrative Services and Systems, February 2014. This working group final report identified a broad set of proposals that EDUCAUSE and NACUBO might pursue to drive greater administrative cost-effectiveness across higher education.
The CIO-CBO Partnership, EDUCAUSE Review Online, January 2014. John Walda of NACUBO suggests that some of the basic issues of campus information technology are getting lost. Presidents need to a better understanding of IT issues or they will find it difficult to collaborate with their CIOs.
Five Questions Presidents Should Ask Their CIOs, EDUCAUSE Review Online, December 2013. To provide a framework that presidents and CIOs can use to discuss technology, the authors queried a number of presidents, CIOs, and other institutional leaders and identified five basic IT questions that presidents should ask their CIOs.
Good BI Governance is Just Good Business, EDUCAUSE Review Online, December 2013. Business intelligence success is contingent on three key concepts: the nature and drivers of BI, the quality of the BI governance model, and the operating culture in higher education.
The 4Rs of Metric System Design, EDUCAUSE Review Online, September 2013. When annual service satisfaction survey scores for students, faculty, and employees is less than 50 percent and descending, significant change and process improvement are required. This was the challenge facing the Yale University CIO, and the impetus for a new metric design and service improvement plan. This case study shares one of the initiatives implemented to address this challenge.
Five Guidelines for Instituting IT Value Measurement, ECAR Research Bulletin, November 2012. This bulletin outlines five recommendations to help advise IT leaders and others when implementing their own IT value measurement initiatives.
Presentations and Seminars
What Does Analytics Mean for Higher Education?, EDUCAUSE Sprint, July 2012. Hear what analytics means for higher education and IT from experienced leaders. Preview the results of a nationwide survey of analytics in higher education. Learn about the “big questions” analytics raises.
But Is It Quality?, EDUCAUSE Annual Conference, Eaton, October 2013. While information technology is a primary driver of innovation, its ultimate role and effectiveness also rests on our willingness to focus on some familiar yet important questions.
EDUCAUSE Now: - #37 - 1) IT Helping Higher Ed Be More Nimble 2) Interview with Leah Lang, Service and Metrics Analyst, March 2011. We ask the question to several higher education IT leaders: How can IT help higher education become more nimble?
Why IT Matters: A President’s Perspective on Technology and Leadership, EDUCAUSE Annual Conference Podcast, Hrabowski, November 2008. This talk focuses on a presidential view of why IT does matter and how aspiring IT leaders can work with presidents to help their campuses innovate and succeed in addressing these important issues.
Library Items on this Topic
EDUCAUSE Library Items for IT Effectiveness
- How to Foster Innovation in Higher Ed: an Interview with US CTO Aneesh Chopra
November 2, 2011
EDUCAUSE President Diana G. Oblinger recently sat down with US Chief Technology Officer Aneesh Chopra to talk about creating an environment that fosters innovation in higher education. Durin…
- Seeking Evidence of Impact: A Report on the ELI Focus Session
May 26, 2011
On April 13–14, 2011, the ELI teaching and learning community gathered for an online focus session on seeking evidence of impact. This white paper is a synthesis of the key ideas, themes, and c…
- Leadership Panel - Looking at the Horizon: Supporting Campus Core Technology
April 16, 2013
A session at the ACTI Annual Meeting
Thought leaders discuss what they see as top core IT areas for campuses to focus on in the near future. Thought leaders discuss what they see as …
- New Core Data Service Almanacs Summarize and Distill Data by Topic and Carnegie Class
October 13, 2011
The new Core Data Service (CDS) data almanacs are now available. Listed below, you'll find six two-page, easy-to-scan summaries that distill CDS data by topic and Carnegie 2000 classificati…
- Making Time for the Strategic Initiatives: Exploring Ways to Obtain a Better Balance
April 18, 2013
A session at the Enterprise IT Leadership Conference 2013
An IT organization must adjust the services it offers and how it provides them so that it can have the ability to focus on initiatives that help the institution address its strategic objectives and…
- IT Compliance Framework for Institutions of Higher Ed
April 16, 2013
A session at the Security Professionals Conference
Institutions of higher education are increasingly expected to comply with various regulatory requirements specifically focused at data privacy and protection. Sometimes there could be overlap in ef…
- What Campus Leaders Need to Know About Cloud Computing
April 14, 2011
This EDUCAUSE Executive Briefing explains "What Campus Leaders Need to Know About Cloud Computing". Cloud computing is a computing model in which technology resources are delivered o…
- Facing Education’s Mounting Challenges with Collaboration and IT
April 12, 2011
This ECAR research bulletin offers higher education executives and their IT leaders reasons and recipes for joining together to decrease the lag time from technological to organizational innovat…
- Recognizing Exemplary Leaders in Our Community
September 8, 2011
EDUCAUSE proudly recognizes faces of change—IT innovators whose efforts have advanced the common good. The following members of our community are being honored for their exceptional leadership…
- A New Culture of Learning: Cultivating the Imagination for a World of Constant Change
March 21, 2011
In A New Culture of Learning , Douglas Thomas and John Seely Brown explore a second sense of culture, one that not only adapts but integrates change into its process as an environmental va…