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EDUCAUSE Library Items for IT Effectiveness

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No Productivity Paradox: January 1, 1998

Do legacy economists recycle faulty statistics? Do legacy economists recycle faulty statistics? …
Universities That Think - Sponsored by ABT, Inc., an EDUCAUSE Gold Partner: January 1, 2001

Perhaps the single greatest revolution in the history of information technology is literally happening in the woodwork, as computation moves out of traditional computers and into the world around u…
Improving the Outcomes of Education: Learning from Past Mistakes: January 1, 2002

The author discusses the best ways to use IT to improve educational outcomes. The author discusses the best ways to use IT to improve educational…
Balanced Scorecard for Gauging IT Value and Alignment to Mission: January 1, 2001

A balanced scorecard (1) links IT-related activities to an institutional mission, (2) defines objective measures of the alignment and contribution of activities to specific aspects of mission, and …
Improving Service Quality with Benchmarks: January 1, 2001

The author suggests ways IT departments can measure and improve their service to users, by using internal benchmarks. The author suggests ways IT depar…
Lifecycle Funding Strategies for Campus Technologies: January 1, 2001

Discuss the challenges of lifecycle funding of campus technologies, total cost of ownership, and how campuses are budgeting for technologies. Includes a review of how Missouri's 2- and 4-year …
Why Do We Do What We Do? (And Other Hard Questions): January 1, 2001

Are we just not very bright, a little crazy, or too insecure to do something else? Or are we having fun, working with some of the brightest people on the planet, and building applications that may …
Innovation Funding : Models for Support of Innovation in a Decentralized Environment: January 1, 2001

This presentation will provide an overview of three programs at Harvard University: The Digital Library Initiative, The Multi-Media Intel Grant, and the Provost's Fund for Innovation in Instru…
Integrating Technology Resources to Support the Academic Program: January 1, 2001

This presentation discusses in depth how Drexel University used Remedy help desk software, Symposium call center software, facilities management application, Automated Call Distribution queues, wir…
Measuring the Effectiveness of Distance Education: January 1, 2000

How can we determine the quality of distance-delivered instruction? Unfortunately, a popular approach is to compare achievement between campus-based and distance courses. This session will explain …

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