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Technology on a campus is ubiquitous; the challenge is no longer getting people to use the technology, but finding ways for institutions to use it effectively. IT leaders in higher education need to focus on how the use of their IT services can help in reducing costs, enhancing productivity and helping their institution’s non-IT higher education leaders better understand the value and relevance of IT to their areas.
Articles, Papers, Portals, and Reports
EDUCAUSE, with the help of a Lumina Foundation grant, will be pursuing Higher Education IT Assessment and Benchmarking Projects in 2014.
The NACUBO/EDUCAUSE Working Group on Administrative Services and Systems, February 2014. This working group final report identified a broad set of proposals that EDUCAUSE and NACUBO might pursue to drive greater administrative cost-effectiveness across higher education.
The CIO-CBO Partnership, EDUCAUSE Review Online, January 2014. John Walda of NACUBO suggests that some of the basic issues of campus information technology are getting lost. Presidents need to a better understanding of IT issues or they will find it difficult to collaborate with their CIOs.
Five Questions Presidents Should Ask Their CIOs, EDUCAUSE Review Online, December 2013. To provide a framework that presidents and CIOs can use to discuss technology, the authors queried a number of presidents, CIOs, and other institutional leaders and identified five basic IT questions that presidents should ask their CIOs.
Good BI Governance is Just Good Business, EDUCAUSE Review Online, December 2013. Business intelligence success is contingent on three key concepts: the nature and drivers of BI, the quality of the BI governance model, and the operating culture in higher education.
The 4Rs of Metric System Design, EDUCAUSE Review Online, September 2013. When annual service satisfaction survey scores for students, faculty, and employees is less than 50 percent and descending, significant change and process improvement are required. This was the challenge facing the Yale University CIO, and the impetus for a new metric design and service improvement plan. This case study shares one of the initiatives implemented to address this challenge.
Five Guidelines for Instituting IT Value Measurement, ECAR Research Bulletin, November 2012. This bulletin outlines five recommendations to help advise IT leaders and others when implementing their own IT value measurement initiatives.
Presentations and Seminars
What Does Analytics Mean for Higher Education?, EDUCAUSE Sprint, July 2012. Hear what analytics means for higher education and IT from experienced leaders. Preview the results of a nationwide survey of analytics in higher education. Learn about the “big questions” analytics raises.
But Is It Quality?, EDUCAUSE Annual Conference, Eaton, October 2013. While information technology is a primary driver of innovation, its ultimate role and effectiveness also rests on our willingness to focus on some familiar yet important questions.
EDUCAUSE Now: - #37 - 1) IT Helping Higher Ed Be More Nimble 2) Interview with Leah Lang, Service and Metrics Analyst, March 2011. We ask the question to several higher education IT leaders: How can IT help higher education become more nimble?
Why IT Matters: A President’s Perspective on Technology and Leadership, EDUCAUSE Annual Conference Podcast, Hrabowski, November 2008. This talk focuses on a presidential view of why IT does matter and how aspiring IT leaders can work with presidents to help their campuses innovate and succeed in addressing these important issues.
Library Items on this Topic
EDUCAUSE Library Items for IT Effectiveness
- The Annual ECAR Student and IT Study
November 12, 2013
A session at the EDUCAUSE LIVE! - The Annual ECAR Student and IT Study
The EDUCAUSE Center for Analysis and Research (ECAR) conducts an annual study about undergraduates' technology experiences and expectations in higher education. The results of this study proâ€¦
- Empowering Students and Instructors: Reflections on the Effectiveness of iPads for Teaching and Learning
April 12, 2012
Devices like the Apple iPad call for purposeful experimentation to see how mobile technology might be used in teaching and learning and in updating established educational models to engage todayââ€¦
- Chapter 3: IT as a Game Changer
May 2, 2012
A chapter from Game Changers Diana G. Oblinger Information technology can be a game changer in higher education, as it has been in other sectors. IT has brought about much of the ecâ€¦
- Chapter 2: The Questions We Need to Ask First: Setting Priorities for Higher Education in Our Technology-Rich World
May 2, 2012
A chapter from Game Changers Debra Humphreys New technologiesâ€”and particularly new information technologiesâ€”are dramatically changing higher education institutions and practicesâ€¦
- Rethinking Higher Education Business Models
March 28, 2012
Information technology has long been seen as a major key to meeting this challenge, but the results thus far have been disappointing. In this brief, the authors argue that the fault is not with â€¦
- If I Had a Million Dollars
March 20, 2012
This ECAR Research Bulletin focuses on EDUCAUSE Core Data Service (CDS) survey results related to a somewhat lighthearted but insightful hypothetical question about how two constituent groups migâ€¦
- IT-Based Transformation in Higher Education: Possibilities and Prospects
March 19, 2012
If information technologies are to transform higher education, we must exploit opportunities and address problems. At the same time, transformed higher education cannot neglect important dimensiâ€¦
- Tune In May 22 -- The Top-Ten Issues in Higher Education IT for 2012
May 10, 2012
During this free hour-long session, â€ś The Top-Ten Issues in Higher Education IT for 2012 ,â€ť join EDUCAUSE Vice President Susan Grajek and four members of the research panel of IT leaders â€¦
- Field Guide for Improving Student Success
November 17, 2011
This guide provides an overview of Achieving the Dreamâ€™s institutional improvement framework for increasing student success. It includes examples of what Achieving the Dream institutions havâ€¦
- The Force of Technology in the Transformation of Education
October 24, 2011
Barry Mills is President of Bowdoin College. Comments on this article can be posted to the web via the link at the bottom of this page. Shortly before I became president of Bowdâ€¦