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EDUCAUSE Library Items for IT Organization

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Geeks and Non-Geeks: From Contraxioms to Collaboration in Higher Education: June 3, 2013

Technical and non-technical people—geeks and non-geeks—often have disproportionately negative experiences working together. They are thus avoiding each other at the moment when they most n…
A Transformative Period: Is Higher Education IT Having an Identity Crisis?: June 3, 2013

Interviewed members of the IT Issues Panel believe that higher education IT organizations are going through a period of great change and may even be in the throes of an identity crisis. Are hi…
2012 CDS Executive Summary Report: January 24, 2013

This report summarizes results from the EDUCAUSE Core Data Service (CDS) survey. Using a matched set of 616 CDS 2011 and CDS 2012 participating institutions, this year’s report is a detaile…
Making Time for the Strategic Initiatives: Exploring Ways to Obtain a Better Balance: April 18, 2013 | A session at the Enterprise IT Leadership Conference 2013
An IT organization must adjust the services it offers and how it provides them so that it can have the ability to focus on initiatives that help the institution address its strategic objectives and…
Leading Sustained, Desired Change: April 17, 2013 | A session at the Enterprise IT Leadership Conference 2013
Emerging trends in higher education require fundamental changes in our IT organizations. Without the right strategy and approach, attempts at organizational change could return unintended results t…
Using Self-Managing Teams to Improve Service Delivery: A Case Study from JHU: April 17, 2013 | A session at the Enterprise IT Leadership Conference 2013
Our Student and Administrative Solutions team, which is responsible for supporting our SIS and other related services, was challenged with a multitude of internal issues that were starting to erode…
Changing the Culture of an IT Organization, Whirlwind Style: March 12, 2013 | A session at the NERCOMP Annual Conference
Yale's IT organization is in transformation mode. The journey, over the past 18 months has covered everything: a major reorganization; a top to bottom and side-to-side implementation of ITIL…
Doing IT: The Reflective Practitioner - Sponsored by SNtial Technologies: March 20, 2013 | A session at the Midwest Regional Conference
Disruption. Uncertainty. Volatility. The higher ed IT organization is buffeted daily by external forces beyond our control and internally by accelerating expectations for cheaper, faster, and bette…
Implementing Scrum and Agile Techniques in Higher Ed: March 19, 2013 | A session at the Midwest Regional Conference
Higher education institutions have the unique challenges of multiple missions, academic traditions, and shared decision making structures. As an IT organization, how do you conceive of introducing …
Breaking Down Silos through IT Governance: March 19, 2013 | A session at the Midwest Regional Conference
Pittsburg State University's IT department was struggling to meet stakeholder project demands due to silos within the department, resulting in duplicating efforts and not meeting expectation…

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