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EDUCAUSE Library Items for Learner Relationship Management (LRM)
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Bigfoot, Goldilocks, and Moonshots: A Report from the Frontiers of Personalized Learning
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April 1, 2013
The creativity of higher education innovators has produced three categories of solutions with the potential to break the "iron triangle" of cost, quality, and access. …
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Building Organizational Capacity for Analytics
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February 25, 2013
Optimizing student success is the “killer app” for analytics in higher education . Intelligent investments in optimizing student success garner wide support and have a strong, justifia…
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Using Technology to Support Student Success and Retention
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November 9, 2012
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A session at the EDUCAUSE Annual Conference 2012
Representatives from two institutions will present perspectives about MAP-Works, a student success and retention platform. They discuss the integration of MAP-Works into current systems, adoption …
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On the Horizon: The Power and Potential of Analytics
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July 23, 2012
“We are at the dawn of an era in which educators have the potential to harness technology to produce a dramatic change in student achievement. Although visionaries have been promising for y…
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Chapter 4: From Metrics to Analytics, Reporting to Action: Analytics’ Role in Changing the Learning Environment
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May 2, 2012
A chapter from Game Changers Linda Baer and John Campbell This chapter is licensed under a Creative Commons Attribution 3.0 Unported License What will the game-changing…
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Learner Relationship Management: The Road to Customer Service
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January 1, 2001
John Moores University's learner relationship management project is a higher-education-specific interpretation of CRM aimed at providing the systems necessary to deliver a truly learner-cent…
