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EDUCAUSE Library Items for Learner Relationship Management (LRM)
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Using Technology to Support Student Success and Retention
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November 9, 2012
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A session at the EDUCAUSE 2012 Annual Conference
Representatives from two institutions will present perspectives about MAP-Works, a student success and retention platform. They discuss the integration of MAP-Works into current systems, adoption …
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Learner Relationship Management: The Road to Customer Service
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January 1, 2001
John Moores University's learner relationship management project is a higher-education-specific interpretation of CRM aimed at providing the systems necessary to deliver a truly learner-cent…
