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EDUCAUSE Library Items for Metrics

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Assessing Your Fiscal Bandwidth: Current Practices for Measuring IT Costs in Higher Education: May 14, 2013

Accurately and consistently measuring the cost of IT in higher education is an essential part of strategic IT management, yet according to IT leaders, cost data have proven elusive. What if a…
We Hear You: Transforming Student Feedback into Improved IT Services: March 12, 2013 | A session at the NERCOMP Annual Conference
Are the technology resources your organization provides to students meeting their educational needs and enhancing their academic success? This session will highlight ways to gather students' f…
Aligning IT with Institutional Strategy: Learning to Think in a New Language: March 19, 2013 | A session at the Midwest Regional Conference
Aligning technology with institutional strategy is about technologists learning to think and act in the language of the institution's success. That means they need to understand how to measure…
ECAR Research Tour: The Year in Review: March 19, 2013 | A session at the Midwest Regional Conference
Where does higher education stand in terms of analytics maturity, and what actions are needed to take it to the next level? How does your institution fare in providing students with the technologie…
Metrics-Driven Improvement: Leveraging IT Service Management Data to Enhance Value on Campus: January 16, 2013 | A session at the Mid-Atlantic Regional Conference
Athletic teams keep score. Does IT? Metrics are the business world's equivalent of keeping score. Many IT organizations focus their service management efforts on the process and never even g…
Five Guidelines for Instituting IT Value Measurement: November 13, 2012

Factors including budget cutbacks, rigorous regulatory requirements, rising demands for IT services, and IT’s contribution to transformative change fuel the need for IT leaders to communicate I…
Curating for Quality: Ensuring Data Quality to Enable New Science: October 24, 2012

The National Science Foundation sponsored a workshop on September 10 and 11, 2012, in Arlington, Virginia on curating data, inviting Individuals from government, academic and industry settings …
Benchmarking for CIOs: February 12, 2013 | A session at the West/Southwest Regional Conference
The CIO role is changing from technologist to business strategist, communicator, and financial manager. In this new role, having data and knowing what to do with it will be instrumental to CIOs…
Video: Using Metrics: July 18, 2012

Metrics are used to measure, compare, and assess. In this video we talk about what goes in to creating metrics and how they can help track performance. …
Core Data Service 2012 Results: November 7, 2012 | A session at the EDUCAUSE Annual Conference 2012
Where does IT stand today? In this session we'll examine the state of IT in higher education using key metrics from the 2012 EDUCAUSE Core Data Service survey. We'll look at important t…

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