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- Metrics [x]
- IT Effectiveness (58)
- Information Technology Management and Leadership (58)
- Teaching and Learning (14)
- Information Systems and Services (13)
- Institutional Management (13)
- Assessment and Evaluation (12)
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EDUCAUSE Library Items for Metrics
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Designing a Dashboard to Rank CMS Usage
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January 13, 2010
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A session at the EDUCAUSE Mid-Atlantic Regional Conference 2010
Drexel IT has an abiding interest in determining metrics about its course management system. Each term, we create an environment in Blackboard Vista for every section delivered. While we can keep t…
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Podcast: David Consiglio Updates the MISO Survey
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February 24, 2012
David Consiglio is head of research support and educational technology at Bryn Mawr College. He also helps to conduct the yearly MISO survey. The Measuring Information Service Outcomes ( …
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EDUCAUSE Now - #48 - 1) Using Metrics 2) Indiana University's E-Text Program
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February 9, 2012
Subscribe to the EDUCAUSE NOW RSS feed This episode of EDUCAUSE Now features: Using Metrics (:35-5:08) Using metrics is crucial to the success of your organization . B…
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Beyond the Help Desk: Creating a Culture of Service in the IT Organization
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August 25, 2009
This ECAR research bulletin describes strategies used by the IT organizations at the University of Massachusetts Boston and Dickinson University to develop a plan for improving the culture of ser…
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Making Progress: Measurement, Collaboration, and Communication
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November 5, 2009
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A session at the EDUCAUSE 2009 Annual Conference
Technology to support the campus mission and community is vital. At Baylor, a renewed culture of assessment and continuous improvement and new IT leadership have led to more measurement and greater…
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Seminar 05F - Metrics: Opening a Performance Dialogue Within Your Institution
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November 3, 2009
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A session at the EDUCAUSE 2009 Annual Conference
Metrics don't have to be complicated or confusing; they can be simple, straightforward, and meaningful. Like most things in life, the simpler the metrics, the better! This seminar will introdu…
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IT Metrics
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November 4, 2009
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A session at the EDUCAUSE 2009 Annual Conference
This group focuses on developing, collecting, and reporting IT metrics, leveraging peer efforts, and identifying benchmarks to improve the overall performance of IT departments. Frequently used met…
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Getting Serious About Sustainable IT: Metrics, Tools, and Solutions
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July 14, 2009
This ECAR This research bulletin provides a review of current tools and metrics for assessing IT sustainability and green initiatives. It evaluates current measurement tools and proposes conceptu…
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IT Metrics
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October 29, 2008
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A session at the EDUCAUSE 2008 Annual Conference
This group focuses on developing, collecting, and reporting IT metrics, leveraging peer efforts, and identifying benchmarks to improve the overall performance of IT departments. Frequently used met…
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Applying a Metrics Report Card
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May 5, 2008
© 2008 Martin Klubeck and Michael Langthorne. The text of this article is licensed under the Creative Commons Attribution-NonCommercial-No Derivative Works 3.0 license ( http://creativecommons.…
















