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EDUCAUSE Library Items for Operational Planning

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Achieving Operational Excellence at University of California, Berkeley Final Diagnostic Report – Complete Version: March 30, 2010

This UC Berkeley report gathered and analyzed data from across the campus and identified several key areas that offer significant opportunities to improve campus operational effectiveness and red…
Renewed Innovation: IT's Role in the Sustainability Efforts of Lourdes College: October 29, 2009

Key Takeaways A new strategic plan at Lourdes College includes a thorough evaluation of college operations to identify ways to use resources more efficiently and sustainably. Initial te…
A Policy-Based Approach to Technology Systems: May 5, 2008

© 2008 Simmons College EDUCAUSE Quarterly , vol. 31, no. 2 (April–June, 2008) Good Ideas A Policy-Based Approach to Technology Systems Appropriate policies and protocols can con…
The Development of an Institutional IT Policy Process: March 18, 2008 | A session at the EDUCAUSE Midwest Regional Conference 2008
The University of Wisconsin–Madison has developed a process for the life cycle of institutional IT policy that emphasizes the involvement of governance bodies, functional offices, campus departme…
Agile Project Management: March 12, 2008 | A session at the NERCOMP Annual Conference 2008
Agile project management (APM) is an approach to system design, development, and improvement intended to increase project success rates through incremental and iterative processes. Because the bene…
Project Management for Student Affairs: Ending the Never-Ending Project: February 21, 2008 | A session at the EDUCAUSE Southwest Regional Conference 2008
Far too often, IT tasks that should be treated as projects creep into the realm of operations with no definable start or finish. This session will clearly define the difference between a project an…
Integrating Incident and Problem Management with ITIL Methodologies: October 25, 2007 | A session at the EDUCAUSE 2007 Annual Conference
Yale University is implementing two ITIL processes: incident and problem management. This presentation will discuss our incident and problem management design projects, including the maturation of …
Seminar 1A - Continuity of Operations Planning PLEASE NOTE: Separate registration and fee are required to attend this seminar.: April 10, 2007 | A session at the Security 2007
A continuity of operations plan (COOP), also known as a business continuity plan, allows organizations to preserve, maintain, and/or reconstitute its capability to perform essential functions in th…
Increasing IT Value for Customers: A Challenge for Higher Education: February 28, 2006

This research bulletin is the work of a strategic project team participating in the IT Leaders Program, a leadership development initiative facilitated by MOR Associates of Watertown, Massachuset…
First Things First: Putting Project Prioritization Before Project Management: June 8, 2005 | A session at the EDUCAUSE Southeast Regional Conference 2005
Before project management comes project prioritization. It is not only how well you manage, but also how well you decide what to manage that makes the difference between working hard and working sm…

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