Organizational Development

EDUCAUSE Library Items for Organizational Development

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A Balanced Scorecard Is a Process, Not Numbers

January 12, 2005 | A session at the EDUCAUSE Mid-Atlantic Regional Conference 2005

Saint Michael's IT staff have adopted a balanced scorecard to align department results with institutional goals, measure department effectiveness, improve IT's image, and boost morale. Th…

A Case of Good Management: IT Alignment at Calvin College

May 10, 2004

This case study explores the information technology vision, processes, plans, and structures that create alignment with institutional goals at Calvin College. Calvin is a comprehensive, liberal a…

A Learning Opportunity for Staff: Simulating an IT Department Review

November 9, 2007

Professional Development A Learning Opportunity for Staff: Simulating an IT Department Review Simulating an external department review at the imaginary Highhopes College gave IT staff at Sk…

Achieving Alignment Through Strategic Information Technology Management at The University of Memphis

April 26, 2004

This case study explores the processes and structures put in place by the first chief information officer of The University of Memphis in order to align its information technology organization wi…

Alignment Based on Strategic Priorities at the University of Delaware

June 14, 2004

This case study explores how the University of Delaware has achieved a high degree of alignment between information technology and institution-wide priorities. It describes how an institutional c…

Architecting Change from the Inside Out

October 26, 2007 | A session at the EDUCAUSE 2007 Annual Conference

Those of us in the world of higher education technology services find ourselves entwined with change. Our role usually involves facilitating change across the campus community. We force change on o…

Building a Process-Savvy Organization

January 1, 2007

Good Ideas Building a Process-Savvy Organization Measuring and improving your organization's capacity to design, implement, and manage effective IT processes amplifies your staff'…

Building Organizational Capacity for Analytics

February 25, 2013

Optimizing student success is the “killer app” for analytics in higher education . Intelligent investments in optimizing student success garner wide support and have a strong, justifia…

Building Organizational Capacity in the Management of a University Enterprise System

January 11, 2006 | A session at the EDUCAUSE Mid-Atlantic Regional Conference 2006

This presentation describes how New Jersey City University applied the principles of building organizational capacity to the management of its enterprise information system to create an environment…

Can Higher Education Evolve?: Mastering the Challenges of Change

January 1, 2002

Rosabeth Moss Kanter focuses on the challenges facing institutions as they strive to adapt and undergo systemic change, with an emphasis on the human skills that build meaningful community out of m…