Organizational Development

EDUCAUSE Library Items for Organizational Development

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Architecting Change from the Inside Out

October 26, 2007 | A session at the EDUCAUSE 2007 Annual Conference

Those of us in the world of higher education technology services find ourselves entwined with change. Our role usually involves facilitating change across the campus community. We force change on o…

Creating and Implementing Effective IT Processes

October 11, 2006 | A session at the EDUCAUSE 2006 Annual Conference

Effective IT processes move IT organizations beyond crisis management and personal heroics and into the realm of repeatable successes. This presentation talks about the characteristics of effective…

Evolving the IT Organization to Meet the Demands of the "New Normal" in Higher Ed

October 21, 2011 | A session at the EDUCAUSE 2011 Annual Conference

The accelerating rate of change in technology is happening around us with all sorts of repercussions. Traditional IT organizations are not structured to support the high degree of consumerization, …

It's Not About the Technology: Moving the IT Organization from Service Provider to Valuable Asset

November 4, 2009 | A session at the EDUCAUSE 2009 Annual Conference

You may lead a technology organization, but you won't be successful unless you and your staff recognize that your customers value your nontechnical skills above all else. This presentation ide…

ITIL in the Real World: NYU Leverages ITIL Best Practices to Enhance IT Organizational Processes

October 11, 2006 | A session at the EDUCAUSE 2006 Annual Conference

Underdefined IT processes may compromise product development, service delivery, organizational agility, and efficiency. Without well-developed IT processes, service partners may find it difficult t…

Seminar 09A - Professional and Organizational Development: Making IT Organizations More Effective PLEASE NOTE: Separate registration and fee is required to attend this seminar.

October 28, 2008 | A session at the EDUCAUSE 2008 Annual Conference

Strengthening individual and organizational development effectiveness is a key responsibility of today's higher ed IT leaders. Our organizations are larger and more complex than ever before, a…

Transformation of Organizational Cultures

October 19, 2005 | A session at the EDUCAUSE 2005 Annual Conference

The CIOs and IT leaders of the University of Maryland Baltimore campus, schools, and hospital have transformed organizational cultures to become one collaborative enterprise. The presenter will sha…