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EDUCAUSE Library Items for Organizational Structure
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Making IT Governance Work
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October 5, 2010
This ECAR research bulletin details the strategic approach to IT governance currently in practice at Nottingham Trent University in the UK. With applicability to higher education institutions gl…
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Improving Processes Through the Use of Lean
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October 14, 2010
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A session at the EDUCAUSE 2010 Annual Conference
Several individuals at St. Cloud State University have been trained in lean process improvement. Following the training, they have been assigned lean projects designed to improve processes. The pre…
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Leadership Transitions: Research and Experience
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October 13, 2010
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A session at the EDUCAUSE 2010 Annual Conference
Today changing leaders is commonplace, yet there is little emphasis in professional development on processes for smooth leadership transitions. Each organization needs to understand its culture and…
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CIOs in Wonderland: Transformational Leadership for Interesting Times
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October 13, 2010
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A session at the EDUCAUSE 2010 Annual Conference
Facing unprecedented financial challenges, IT leaders at campuses of the California State University collaborated to identify and implement transformational initiatives that could save several mill…
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Software as a Service: Campus-to-Campus
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October 13, 2010
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A session at the EDUCAUSE 2010 Annual Conference
UC Irvine and UC San Diego engaged in a cross-campus collaborative model of developing and operating the Academic Personnel Recruit application. It was an opportunity to streamline processes and ad…
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Aligning Organizational Purpose and Culture: A New Model
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October 13, 2010
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A session at the EDUCAUSE 2010 Annual Conference
This presentation will address how our organization was able to define a model that builds organizational maturity through defined frameworks. The end result is a mature IT organization with a clea…
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The Greening of University IT: From Environment to Economics
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October 14, 2010
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A session at the EDUCAUSE 2010 Annual Conference
We know about going green: implementing environmental awareness programs, lowering carbon footprints, conserving water, and saving energy. We must now apply these principles to all of IT. In this s…
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Avoiding an IT House of Cards: Building Your Own Solid Foundation
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October 15, 2010
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A session at the EDUCAUSE 2010 Annual Conference
Arguably there hasn't been a more challenging time than now to consider the "ideal" structure for IT organizations. A multitude of issues, challenges, and stressors affect our abilit…
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Against All Odds: A Case Study of ITIL Adoption at Rice University
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October 15, 2010
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A session at the EDUCAUSE 2010 Annual Conference
Without hiring consultants, changing our org chart, or investing in massive training, we implemented ITIL processes and experienced significant ROI. We will share the tricks we used to rally the su…
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Aligning Organizational Purpose and Culture: A New Model
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June 2, 2010
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A session at the EDUCAUSE Southeast Regional Conference 2010
The greatest impact an IT organization can have on behalf of its customers is to be "the best" at the services it provides. Becoming the best involves using a comprehensive model that rec…

















