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Many higher education institutions are contemplating migrating e-mail and other IT services to outside vendors. EDUCAUSE collected and compiled member generated frequently asked questions concerning outsourcing e-mail services.

Please note: The views expressed on these wikis have been compiled from member postings and materials and should not be considered as representing policy or opinions of EDUCAUSE, nor do they represent an endorsement of the company, products or services.

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EDUCAUSE Library Items for Outsourcing E-mail

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Outsourcing E-mail: Outsourcing E-mail True Many higher education institutio…
Software-as-a-Service Email Security: Risk vs. Trust: May 31, 2012

Many organizations would be interested in treating e-mail as a commodity —cutting costs and resource investments by outsourcing it to a software as a service (SaaS) provider. However, …
Leveraging the Cloud and New IT Models to Address Changing Campus Infrastructures: January 11, 2012 | A session at the Mid-Atlantic Regional Conference 2012
Campus IT exists to support, empower, and advance the institution's educational mission and business processes, yet emerging cloud concepts and evolving institutional requirements are bringing…
Leverage the Cloud + Leverage In-House + Improve Security = Save Money: January 11, 2012 | A session at the Mid-Atlantic Regional Conference 2012
The University of Maryland in Baltimore had to replace its in-house student e-mail system. Our students wanted Google. We had concerns with security as well as compliance requirements such as HIPAA…
It's Just E-Mail! The Trials and Tribulations of Considering the Cloud: October 19, 2011 | A session at the EDUCAUSE 2011 Annual Conference
In January 2011, UAlbany completed a year-long comprehensive evaluation of the university's existing messaging and collaboration services. This poster presentation will include information reg…
Outsource E-Mail to the Cloud: Real Costs? Real Benefits?: October 19, 2011 | A session at the EDUCAUSE 2011 Annual Conference
In this no-nonsense discussion, we'll describe what it took for Western Kentucky University to move 42,000 student and alumni e-mail accounts to Microsoft Live@edu. We will succinctly look at …
Moving Faculty and Staff to Google Apps: April 12, 2011

The decision to move Boise State University employees to Google Apps for Education was initially proposed within Boise State's Office of Information Technology in 2008 . We saw an opportu…
Campus Portal and E-Mail in the Cloud: June 2, 2011 | A session at the EDUCAUSE Southeast Regional Conference 2011
Augusta State University recently replaced its in-house SunGard Luminis portal with myCampus from CampusEAI and its in-house e-mail system with the Microsoft Live@edu. Both are cloud-based systems …
How We Went Google! Moving Faculty, Staff, and Students to Google Apps at Brown: March 30, 2011 | A session at the NERCOMP Annual Conference 2011
Brown University decided to go Google in early 2010 as recommended by our e-mail assessment team. From that point forward we aggressively attacked the project to move faculty, staff, and graduate a…
Cloud Collaboration with Google Apps: March 14, 2011 | A session at the EDUCAUSE Midwest Regional Conference 2011
This special "Experience IT" session is designed to offer a hands-on, highly interactive introduction to an emerging tool and explore its potential impact for professional development and…

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