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EDUCAUSE Library Items for Partnerships

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Captive Clients: The High Road to Customer Involvement: January 1, 1996

The more involved customers are in the development, design, and testing of an information system, the better the resulting system. However, the best, most knowledgeable customers are exactly the p…
Campus Financial Systems for the Future: January 1, 1996

This book guides chief administrative and financial officers through the necessary strategies and complex set of decisions and actions involved with upgrading campuswide financial information syste…
Business Process Reengineering: A Consortium Approach with End Users as the Architect Produces Dramatic Results: January 1, 1995

Business process reengineering teamed with technology produces dramatic results. Legacy software is transformed into systems, architecturally designed by users. This paper describes how eight diver…
Partnering Within the Institution and Beyond: January 1, 1994

July 1994 marked the beginning of an aggressive campaign at Virginia Tech to replace approximately 30 core administrative applications - moving from a mainframe to a server-based environment in a 3…
Growing the Customer-IS Partnership in System Development: January 1, 1994

Southwest Texas State University is implementing a System Development Life Cycle (SDLC) methodology that strives to address issues related to partnerships between customers and IS. SDLC identifies …
Decision Support at Stanford: Partnering with Users: January 1, 1994

Stanford University has been developing its Decision Support System(DSS) since the summer of 1992. The nine person team's primary mission is to significantly improve the University's dat…
Building Partnerships on Best Practices: New Alliances for the Nineties: January 1, 1994

Two major changes have evolved in the management of higher education over the past several years: 1) repositioning, downsizing, restructuring, and reengineering have resulted in new ways of adminis…

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