-
Research
and PublicationsStay -
Conferences
and EventsAnnual Conference
October 15–18, 2013
Save the date!Events for all Levels and Interests
Whether you're looking for a conference to attend face-to-face to connect with peers, or for an online event for team professional development, see what's upcoming.
Stay -
Career
DevelopmentEDUCAUSE Institute
Leadership/Management Programs
Explore MoreCareer Center
Leadership and Management Programs
EDUCAUSE Institute
Advanced Programs
Project Management
Jump Start Your Career Growth
Explore EDUCAUSE professional development opportunities that match your career aspirations and desired level of time investment through our interactive online guide.
Stay -
Focus Areas
and InitiativesLatest Topics
EDUCAUSE organizes its efforts around three IT Focus Areas
Join These Programs If Your Focus Is
Stay -
Connect
and ContributeFind Others
Get on the Higher Ed IT Map
Employees of EDUCAUSE member institutions and organizations are invited to create individual profiles.
Stay -
About
EDUCAUSEUncommon Thinking for the Common Good™
EDUCAUSE is the foremost community of higher education IT leaders and professionals.
Stay
Filter by type
Filter by Presentations
Filter by Library Taxonomy
- Information Technology Management and Leadership [x]
- Portfolio and Project Management [x]
- Support Services [x]
- Leadership (8)
- Customer Service (5)
- Information Systems and Services (3)
- Data Administration and Management (2)
- Benchmarking (1)
- Change Management (1)
- Collaborative Technologies (1)
- Help Desk (1)
- IT Effectiveness (1)
- Implementation (1)
- Instructional Technologies (1)
- Organizational Change (1)
- Organizational Structure (1)
- Productivity Applications and Systems (1)
- Service Assessment (1)
- Teaching and Learning (1)
- Technology Selection (1)
EDUCAUSE Library Items for Portfolio and Project Management
-
Transforming Data Management with Microsoft SharePoint: Practical Approaches to Get Your Institution Started
-
June 1, 2012
|
A session at the Southeast Regional Conference
Microsoft SharePoint is a powerful collaboration platform that enables IT to deploy quick and custom solutions to meet organizational and institutional needs. In this session, representatives from …
-
Ribbons in the Sky: A Customer-Focused Approach to Implementing Change
-
June 2, 2009
|
A session at the EDUCAUSE Southeast Regional Conference 2009
Leading and implementing a technology change does not have to be an unpleasant experience for clients or lead to strained relationships with IT. Learn how Towson University was able to successfully…
-
IT Service Portfolio: Building a Bridge from Both Ends
-
January 8, 2009
|
A session at the EDUCAUSE Mid-Atlantic Regional Conference 2009
Carnegie Mellon's Computing Services has developed an IT service portfolio to catalog the services it provides to the campus community. We will discuss the approach, challenges, and strategies…
-
Establishing a Project Management Office
-
June 12, 2007
|
A session at the EDUCAUSE Southeast Regional Conference 2007
This presentation will focus on the development of the Project Management Office at Georgia State University and discuss how a PMO can improve customer communication and the success rate of project…
-
Seminar 02 - Managing Projects Means Managing Mayhem: A Short Course in Leading Successful Projects PLEASE NOTE: Separate registration and fee are required to attend this seminar.
-
June 11, 2007
|
A session at the EDUCAUSE Southeast Regional Conference 2007
Every IT organization must manage projects. In fact, our clients (customers) base much of their evaluation of IT on how well projects are managed. In this seminar, we will address managing single p…
-
Effective Tools to Manage a Diverse IT Department
-
March 12, 2007
|
A session at the EDUCAUSE Midwest Regional Conference 2007
What tools can be put in place to measure whether you are effectively and efficiently running your IT department? What are your employees working on? How efficient are they? Are your customers happ…
-
Multimodal Approaches to IT Projects, with Blogosphere as the Starting Point
-
March 22, 2005
|
A session at the EDUCAUSE Midwest Regional Conference 2005
This presentation describes the ways that a highly productive cross-functional IT team captures work process and products across a range of communication genres to achieve shared product goals. The…
-
Improving IT Support Through Process Management
-
January 1, 2003
Process management offers one approach to growing IT support demands. Western Carolina University has successfully implemented several phases of process management. This presentation will describe …

















