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EDUCAUSE Library Items for Productivity Applications and Systems

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"IM here" Reflections on Virtual Office Hours: January 1, 2005

AOL Instant messenger (IM) was used over four semesters as an additional way for students to contact us during office hours. Since college students primarily use IM as a way to interact socially wi…
2012 CDS Executive Summary Report: January 24, 2013

This report summarizes results from the EDUCAUSE Core Data Service (CDS) survey. Using a matched set of 616 CDS 2011 and CDS 2012 participating institutions, this year’s report is a detaile…
7 Things You Should Know About Backchannel Communication: February 9, 2010

Backchannel communication is a secondary conversation that takes place at the same time as a conference session, lecture, or instructor-led learning activity. This might involve students using a …
7 Things You Should Know About Emergency Notification Systems: April 21, 2010

An emergency notification system (ENS) provides broad-based notification to on- and off-campus communities in the event of a crisis or emergency, including natural disasters and acts of terrorism…
7 Things You Should Know About Google Apps: March 19, 2008

Google Apps is a collection of web-based programs and file storage that run in a web browser. The applications include communication tools (Gmail, Google Talk, and Google Calendar), productivity …
7 Things You Should Know About Google Wave: October 29, 2009

Google Wave is a web-based application that represents a rethinking of electronic communication. Users create online spaces called “waves,” which include multiple discrete messages and compon…
7 Things You Should Know About Instant Messaging: November 15, 2005

Instant messaging (IM) is a form of online communication that allows real-time interaction through computers or mobile devices. Although typed text remains the primary convention for IM, the tech…
7 Things You Should Know About Twitter: July 18, 2007

Twitter is an online application that is part blog, part social networking site, and part cell phone/IM tool. It is designed to let users describe what they are doing or thinking at a given momen…
7 Things You Should Know About Virtual Meetings: February 15, 2006

Virtual meetings are real-time interactions that take place over the Internet using integrated audio and video, chat tools, and application sharing. They offer a way to engage students in fully i…
A Case Study for Evaluating a New Technology: Selecting a Synchronous Collaboration Tool at the University of Tennessee: June 21, 2006 | A session at the EDUCAUSE Southeast Regional Conference 2006
After spending a year and a half investigating synchronous collaboration tools for possible implementation at The University of Tennessee to facilitate teaching and research, the Innovative Technol…

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