Main Nav

7 Things You Should Know About VoIP

Friday, July 30, 2010


Voice over Internet Protocol (VoIP) is a technology that converts voice calls to data packets that travel over the same networks that carry data traffic. With VoIP, users with can make calls via the Internet, whether from home, an office, a hotel, or anywhere else. Institutions often save considerable costs on long distance using VoIP, and features that cost extra from traditional phone service are often included in VoIP. VoIP systems integrate with services such as e-mail and online directories, and institutions that implement VoIP can deploy converged networks that combine voice, data, emergency notification, and other systems, streamlining maintenance and reducing operational costs. By migrating phone service to the data networks that colleges and universities maintain anyway, institutions can take fuller advantage of that infrastructure while providing another imperative to ensure the reliability of those networks, which benefits all of the IP services. VoIP involves tradeoffs surrounding factors such as cost, flexibility, reliability, and user expectations, but evidence continues to mount that improvements in technology are tilting such evaluations in favor of VoIP.

Download This Resource

Tags from the Community


Annual Conference
September 29–October 2
View Proceedings

Events for all Levels and Interests

Whether you're looking for a conference to attend face-to-face to connect with peers, or for an online event for team professional development, see what's upcoming.


Digital Badges
Member recognition effort
Earn yours >

Career Center

Leadership and Management Programs

EDUCAUSE Institute
Project Management



Jump Start Your Career Growth

Explore EDUCAUSE professional development opportunities that match your career aspirations and desired level of time investment through our interactive online guide.


EDUCAUSE organizes its efforts around three IT Focus Areas



Join These Programs If Your Focus Is


Get on the Higher Ed IT Map

Employees of EDUCAUSE member institutions and organizations are invited to create individual profiles.



2014 Strategic Priorities

  • Building the Profession
  • IT as a Game Changer
  • Foundations

Learn More >

Uncommon Thinking for the Common Good™

EDUCAUSE is the foremost community of higher education IT leaders and professionals.