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After the Bust: Service Provider Evolution in a New Era

Tuesday, July 13, 2004

Abstract

"After the Bust: Service Provider Evolution in a New Era" is a Research Report prepared by Burton Group, an ECAR partner. It is available to ECAR subscribers through special arrangement. This substantial report describes the turmoil in which the national and international telecommunications industry finds itself today: the history, trends, taxonomy, issues, recommendations, and evolutionary future. It is designed to assist managers and network engineers in their efforts to navigate the landscape and understand the complex and confusing world of the telecommunications service providers. Burton Group (www.burtongroup.com) provides technically in-depth research and advisory services for colleges and universities, government agencies, and commercial enterprises. Burton Group's practical and unbiased research and advice helps technologists make smart IT infrastructure decisions in increasingly complex environments. Burton Group covers directories, identity management, application platforms, architecture, and network and telecom infrastructure topics. Like ECAR, Burton Group is an unbiased advocate for the user and more than 80% of Burton Group's clients are user organizations rather than suppliers. EDUCAUSE member institutions can become users of Burton Group research services through EDUCAUSE pricing. Burton Group is an ECAR partner and can be contacted by email at slesueur@burtongroup.com or by telephone (801-373-5767).

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