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A Collaborative IT Support Model for Research at Georgetown University

Friday, July 14, 2006

Abstract

This case study depicts the formation, characteristics, and organizational success factors of Georgetown University's Advanced Research Computing (ARC) division. In collaboration with university researchers, ARC provides a range of services from computational support to multi-layered, multi-institutional support for research. A companion to ECAR's 2006 research study, IT Engagement in Research: A Baseline Study, this case study describes how Georgetown created a unique, collaborative, shared-cost IT division specifically for university researchers that now provides a secure environment for computational equipment and increases Georgetown's grant and fundraising competitiveness.

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