Abstract
This session looks at how three institutions deal with a common set of problems. In the past year, Illinois Wesleyan University, Illinois State University and Pacific University have all dealt with questions of peer-to-peer traffic and other service issues such as off-campus access and web portals. Although these institutions face common problems, there are differences in size, mission, and culture. This session explores how these three different institutions worked to develop different solutions for a common set of problems.