A Community College's Focus on BPR: Doing More with Less

It is often anticipated that the software will make life easier. The reality is that "paving over the cow path" with new technologies seldom causes significant improvements in productivity. Institutions must streamline processes, eliminate duplication of efforts, and examine outdated or inefficient processes. This paper gives an overview of the project timeline, organizational structure, and tools used to guide Western Iowa Tech Community College through reengineering efforts, including the "do's and don'ts" of BPR as they relate to a mid-sized community college.