Main Nav

Competency-Based Career Ladders for IT Professionals

Tuesday, June 30, 2009


This ECAR research bulletin examines how CIOs can adopt competency-based human resource practices in their information technology organizations to enhance the versatility of IT professionals. The bulletin is based on practices adopted at Pepperdine University. In 2007 Pepperdine embarked on a project to deliver a competency-based set of career ladders for all IT professionals across the institution and reorganized its IT practices to emphasize versatility. The results have been extraordinary: the organization has gained more credibility with faculty, students, and staff, and escalating salary costs have been brought under control.

Citation for this work: Chester, Timothy M., with Ross Canning and JoAnn McNayr. “Competency-Based Career Ladders for IT Professionals” (Research Bulletin, Issue 13). Boulder, CO: EDUCAUSE Center for Analysis and Research, 2009, available from

Download This Resource

Tags from the EDUCAUSE Library

Tags from the Community


Annual Conference
September 29–October 2
View Proceedings

Events for all Levels and Interests

Whether you're looking for a conference to attend face-to-face to connect with peers, or for an online event for team professional development, see what's upcoming.


Digital Badges
Member recognition effort
Earn yours >

Career Center

Leadership and Management Programs

EDUCAUSE Institute
Project Management



Jump Start Your Career Growth

Explore EDUCAUSE professional development opportunities that match your career aspirations and desired level of time investment through our interactive online guide.


EDUCAUSE organizes its efforts around three IT Focus Areas



Join These Programs If Your Focus Is


Get on the Higher Ed IT Map

Employees of EDUCAUSE member institutions and organizations are invited to create individual profiles.



2014 Strategic Priorities

  • Building the Profession
  • IT as a Game Changer
  • Foundations

Learn More >

Uncommon Thinking for the Common Good™

EDUCAUSE is the foremost community of higher education IT leaders and professionals.