Disaster Prevention and the Student Team: A Model of Student Computer Support at Claremont McKenna College

Published:
Presentations and Seminars
Author(s) and Contributors:
Author(s): Lee Albert Mike Malsed
Source(s) and Collection(s):
Presentation(s): Western Regional Conferences (Archives)

Abstract

The Residential Technology Assistant (RTA) program has, in five years, progressed from an untrained group of four students to a highly trained team of 15 students. From computer setup and maintenance to troubleshooting and virus protection, RTAs are responsible for all student computers in their dorms.

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