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eBilling@Duke

Monday, January 1, 2001

Abstract

Duke University is implementing an e-business pilot to identify policies and procedures necessary for e-business at an enterprise level. Residential Services within the Office of Information Technology (OIT), which provides approximately 3,000 on-campus residents with telephone and other communications services, will serve as the pilot unit. The project will provide electronic bill presentation and payment, along with the ability to register electronically for OIT services. Duke will identify appropriate internal and external partners.

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