-
Research
and Publications
Current Issue
May/June 2013
EDUCAUSE ReviewPublications
-
Conferences
and Events
Annual Conference
October 15–18, 2013
Register now!Events for all Levels and Interests
Whether you're looking for a conference to attend face-to-face to connect with peers, or for an online event for team professional development, see what's upcoming.
-
Career
Development
EDUCAUSE Institute
Leadership/Management Programs
Explore MoreCareer Center
Leadership and Management Programs
EDUCAUSE Institute
Advanced Programs
Project Management
Jump Start Your Career Growth
Explore EDUCAUSE professional development opportunities that match your career aspirations and desired level of time investment through our interactive online guide.
-
Focus Areas
and InitiativesLatest Topics
EDUCAUSE organizes its efforts around three IT Focus Areas
Join These Programs If Your Focus Is
-
Connect
and ContributeFind Others
Get on the Higher Ed IT Map
Employees of EDUCAUSE member institutions and organizations are invited to create individual profiles.
-
About
EDUCAUSE
Evaluating IT and Library Services with the MISO Survey
Tuesday, July 26, 2011
Abstract
This ECAR research bulletin offers a detailed look at the Measuring Information Service Outcomes (MISO) Survey. Following a description of the underlying survey methodology, this bulletin highlights recent service benchmarks and trends that show how the MISO Survey tracks changes in the IT and library landscape across higher education. The bulletin also suggests how to create an institutional assessment strategy based on MISO Survey results and poses questions for cabinet-level discussion in local campus settings.
Citation for this Work: David Consiglio, Laurie Allen, Neal Baker, Kevin J. T. Creamer, and Joshua Wilson. “Evaluating IT and Library Services with the MISO Survey.” (Research Bulletin 10, 2011). Boulder, CO: EDUCAUSE Center for Analysis and Research, 2011, available from http://www.educause.edu/ecar.
Download This Resource
 |
