Hey! Where's My Application? A Transformation in Graduate Admissions Processing

Abstract

In the spring of 1997, the Arizona State University Graduate College embarked on a project to reengineer the graduate admissions process. This paper describes the Graduate Admissions Reengineering Project and the information systems which resulted. The project involved staff from over sixty academic units on campus plus staff from administrative units and Information Technology. Technological implementations include an electronic application, intelligent character recognition (ICR) system, and internal Web applications that provide workflow management.

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